Apply on Employer Site

CardioOne · 2 hours ago

Medical Assistant Care Coordinator

Londonderry, New Hampshire, United States

Full-time

Onsite

Entry, Mid Level

$23/hr - $27/hr

2+ years exp

CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. The Medical Assistant Care Coordinator will manage and coordinate patient care, ensuring safe transitions and facilitating communication between patients and healthcare providers.

Health CareMedicalWellness

Responsibilities

Receive and review procedural notes for cardiology patients (e.g., PCI, pacemaker/ICD implantation, ablations, heart failure admissions, valve procedures)

Contact patients within the defined timeframe (typically 24–72 hours post-discharge – ie. 2 business days for TCM) to conduct medication reconciliation, verify that prescriptions, anticoagulation plans, and medication changes are accurately implemented, execute post-discharge plan as per orders and discharge summaries, ensure that patients understand discharge instructions, and escalate clinical needs to appropriate clinical team members

Schedule and coordinate follow-up visits with cardiologists, advanced practice providers, and diagnostic services (e.g., echocardiograms, stress tests)

Collaborate with the Intensive Cardiac Rehabilitation team to facilitate enrollment of appropriate patients, or facilitate referral to traditional cardiac rehab when necessary

Support adherence to care plans by addressing barriers such as transportation, medication access, or understanding of instructions

Serve as a clinical resource to patients and families, offering guidance and triage as appropriate

Document patient interactions thoroughly within the electronic medical record (EMR) and escalate issues to the care team as needed

Assist with remote patient monitoring programs (e.g., heart failure weight checks, vital sign monitoring, device clinic communication)

Collaborate with cardiologists, APPs, nurses, and hospital transition-of-care teams to ensure continuity

Provide updates on high-risk patients and participate in interdisciplinary meetings or huddles

Act as a liaison between the cardiology practice and external providers, including rehabilitation programs, skilled nursing facilities, and home health agencies

Support quality improvement initiatives related to readmission reduction, patient satisfaction, and care transition workflows

Ensure compliance with all regulatory and documentation requirements

Qualification

Certified Medical AssistantBLS certificationCardiology experienceTransitional care managementCardiovascular knowledgeAthena EMR proficiencyPatient-centered mindsetCommunication skillsOrganizational skills