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Hotel Bennett · 2 hours ago

Spa Receptionist/ Locker Attendant

Charleston, SC

Full-time

Onsite

New Grad, Entry Level

Hotel Bennett is a luxury hotel seeking a Spa Receptionist/Locker Attendant to create a welcoming environment for guests. This role involves providing guidance on spa services, maintaining spa facilities, and ensuring a high-quality experience for each guest.

Hospitality

Responsibilities

Adheres to all policies and procedures set forth of Hotel Bennett

Reports any incident or accident to the Department Lead, Assistant and/or the Director

Maintains a positive demeanor and contributes to a quality work environment

Schedules appointments to maximize revenue and efficiency and coordinates large group bookings

Promotes retail sales through in depth knowledge of items offered

Assists in maintaining accurate inventory control

Performs prep work and regularly restocks retail, treatment, locker, and lounge areas

Suggests to guests beneficial treatments offered in the spa

Understands the ingredients in products and can explain their benefits to the guests. Answers guest’s questions in a knowledgeable and professional manner

Works assigned schedule

Ensures that work areas are clean and set according to procedures

Maintains equipment and ensures it is in proper working order

Maintains cleanliness and organization of guest areas, including lounge and locker rooms

Upholds South Carolina state board standards

Completes all assigned side work

Attends all scheduled meetings

Attends scheduled professional trainings

Completes other duties assigned by the Spa Director

Cleans and disinfects all equipment according to South Carolina state board standards

Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events

Exemplifies Hotel Bennett Mission Statement and 5 Star Standards of Excellence

Qualification

Customer service experienceProduct recommendationVerbal skillsWritten skillsProfessional appearanceEnergeticEnthusiasticTeam playerOrganizational skills