Flamingo Plumbing & Backflow Services · 4 hours ago
Customer Service Representative
West Palm Beach, FL
Full-time
Onsite
New Grad, Entry Level
$25/hr - $25/hrFlamingo Plumbing & Backflow Services is a family-owned, fast-growing service company based in West Palm Beach, FL. They are seeking a Customer Service Representative who will be the voice that answers the phone, providing exceptional service and support to customers in need.
Building MaintenanceCommercialConstructionResidential
Responsibilities
Answer inbound calls with warmth, confidence, and empathy
Calm and guide customers through service needs
Book jobs and create work orders in ServiceTitan
Coordinate with technicians and office staff to keep jobs moving
Handle emails and follow-ups with accuracy and attention to detail
Deliver “WOW”-level customer experiences every day
Qualification
Required
Naturally warm, pleasant phone voice
Stay sweet, calm, and professional under pressure
Enjoy helping people — especially when they need reassurance
Take pride in being the person who makes things feel 'handled'
A polished, friendly, confident phone presence
Strong listening skills and emotional intelligence
Ability to stay composed in fast-paced situations
Organized, detail-oriented, and reliable
Comfortable using computers and learning new systems
Someone looking for a long-term career, not just a job
Benefits
Health, Dental, and Vision Insurance
401(k) with Company Match
Paid time off
Flexible schedule
Parental leave
Company
Flamingo Plumbing & Backflow Services
Flamingo Plumbing & Backflow Services, LLC… is client-focused and since 1992, we have been your full service plumbing contractor of choice, covering southeast Florida.
Founded in 1992
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase