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COMHAR, Inc. · 6 hours ago

Central Registration Technician

Philadelphia, PA

Full-time

Onsite

New Grad, Entry Level

$32K/yr - $32K/yr

COMHAR, Inc. is a not-for-profit community-based health and human service organization. They are seeking a Central Registration Technician to support the Central Registration Department Call Center by connecting consumers with necessary Behavioral Health Outpatient services.

Child CareElder CareHealth Care

Responsibilities

Ability to handle incoming calls in a high volume fast-paced Behavioral Health Outpatient Central Registration Department call center

Maintain a calm, courteous and accommodating demeanor with a customer satisfaction-focused mindset attitude

Gather necessary information during call by following program questionnaire to determine callers needs and eligibility of services

Ability to complete multiple tasks in an accurate and timely manner

Ability to handle Web programs and Navigate programs during call

Determine eligibility for services by requesting necessary information and verify information provided

Knowledge or willingness to learn Medical Insurances Verification Systems

Create initial Electronic Health Record by entering all data collected

Update existing information on created records to maintain up to date information

Provide consumer with appropriate and clear information during call to assure consumer is informed of location, date, appointment time

Maintain a professional and open communication with departments, administrative support, clinical professionals and outside organizations

Maintain open communication with internal departments

Assist and provided caller with other resources and contacts in the community

Daily review of calls on voicemail/emails received via Comhar Inc. Website Inquiries

Scan and save important documents into Electronic Health Record

Ability to work independently, follow instructions and complete task assigned

Qualification

Computer knowledgeBilingual in SpanishEnglishHIPAA awarenessVerbal communicationTyping skillsTeam-player attitude

Required

High School Diploma, GED or Associate Degree

Bilingual in Spanish and English

Excellent verbal and communication skills

Computer knowledge and typing skills

Awareness of HIPPA Laws and Regulations

Project positive job functions and a team-player attitude

Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination, or have a medical/religious exemption on file