IT Support Technician, Foxborough, MA jobs in United States
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VIA University College · 2 weeks ago

IT Support Technician, Foxborough, MA

VIA University College is hiring for a major global sporting event, seeking enthusiastic IT Support Technicians to join their team. This role involves providing on-site IT support at Gillette Stadium for a historic global sporting event, ensuring that mission-critical technology operates flawlessly in a fast-paced environment.

EducationHigher EducationUniversities
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Responsibilities

Provide on-site IT support for Lenovo hardware and associated technologies before, during, and after the tournament
Install, configure, and support laptops, desktops, monitors, printers, peripherals, and end-user devices
Perform break/fix troubleshooting quickly and efficiently under time-critical conditions
Support event operations teams and technical staff with professionalism
Follow defined incident, escalation, and change management procedures
Assist with pre-event setup, live event operations, and post-event activities
Work collaboratively with international teams, vendors, and stakeholders

Qualification

IT support experienceWindows OS knowledgeHardware troubleshootingBasic networking conceptsAdaptable under pressureEnthusiasticProactiveCommunication skillsCustomer-focused mindsetTeam-oriented attitude

Required

Foundational experience or strong academic background in IT support, desktop support, or a related field
Understanding of Windows OS (Windows 10/11) and basic networking concepts
Ability to perform hardware troubleshooting and resolve technical issues
Strong communication skills and a customer-focused mindset
Comfortable working in busy, high-energy environments
Willingness to work flexible hours, including evenings, weekends, and event days
Legal right to work in the United States
Full availability during the key tournament period (approx. end of March – end of July 2026). This is a temporary project role
Ability to work at Gillette Stadium in Foxborough, Massachusetts

Benefits

A competitive hourly rate.
A unique opportunity to learn from experienced professionals on our global team.
Hands-on experience with enterprise technology in a major event setting.
Exposure to global operations and international professional teams.
A career-defining addition to your CV.

Company

VIA University College

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VIA University College is Denmark's largest university.

Funding

Current Stage
Late Stage
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