Walmart Canada · 5 hours ago
(USA) Senior Quality Assurance Specialist - Health and Wellness Non-Store Operations-1
(USA) AZ Phoenix 02489 WM ON CAMPUS/RX FACILITIES
Full-time
Onsite
Senior LevelWalmart Inc. is seeking a Senior Quality Assurance Specialist to join their Central Fill team in Phoenix, AZ. This role focuses on ensuring medication safety and customer satisfaction by analyzing data, conducting quality audits, and collaborating with pharmacy professionals to resolve quality issues.
DeliveryRetailShopping
Responsibilities
Analyze data to investigate medication errors and identify root causes
Conduct quality audits and deliver actionable feedback to agents and managers
Recommend and implement process improvements to enhance quality and customer satisfaction
Collaborate with stakeholders to develop and update training documentation
Report findings and drive action plans to improve service levels
Qualification
Required
Active Pharmacy Technician certification (PTCB or ASHP) and state registration
Strong analytical and critical thinking skills, with experience investigating medication errors
Proficiency in interpreting quality data and generating reports
Experience recommending and implementing process improvements in a pharmacy or healthcare setting
Excellent communication skills for delivering feedback and collaborating with diverse teams
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase