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SupplyHouse · 5 hours ago

National Account Manager

United States

Full-time

Remote

Mid Level

$75K/yr - $95K/yr

3+ years exp

SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. They are seeking a National Account Manager to build strong relationships with professional trade customers and execute a strategic sales approach to grow sales across assigned accounts.

CommercialE-CommerceHeating Ventilation and Air Conditioning (HVAC)Industrial

No H1B

Responsibilities

Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies

Forge and nurture partnerships with new customers to generate additional revenue streams

Pursue leads and progress them through the sales cycle

Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies

Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences

Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge

Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet

Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues

Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap

Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management

Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records

Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations

Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors

Optimize bidding strategies and build partnerships to acquire the business of new customers

Qualification

SalesBusiness DevelopmentAccount ManagementCRM SoftwareMarket AnalysisNegotiationMicrosoft OfficeCommunicationCollaborationProject ManagementCritical ThinkingCreative Thinking

Required

Bachelor's degree in Business Administration, Marketing, Communications, or a related field

3+ years of experience in Sales, Business Development, Account Management, or other related fields

2+ years of experience working with academic institutions and/or government organizations

Demonstrated ability to negotiate effectively and develop strong relationships

Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation

Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment

Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)