CPI Security · 6 hours ago
Residential Installation Technician
Raleigh, North Carolina, United States
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $60K/yrCPI Security is seeking a Residential Installation Technician based in Raleigh, NC to install state-of-the-art home security solutions for residential and commercial customers. The role involves assessing customer needs, selling additional products, and ensuring exceptional customer service while meeting performance goals.
Business DevelopmentBusiness IntelligenceSecurity
Responsibilities
Servicing residential security systems accurately and efficiently
Meeting or exceeding performance goals on a consistent basis
Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities
Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc
Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration
Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
Providing exceptional customer service at all times
Consulting with management on any issues or concerns
Cleaning up work area thoroughly
Maintaining all company equipment, including truck, tools, inventory, etc
Maintaining a professional appearance and demeanor at all times
Qualification
Required
High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
Good sales skills, particularly with strong up-selling and closing abilities
Mechanical aptitude
Strong customer service skills
Commitment to safety
Ability to work effectively both on an individual basis and as part of a team
Professional appearance and demeanor
High energy, fun and positive attitude
Schedule flexibility and the ability to work weekends
Preferred
Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus
Alarm, cable installation, or telecom experience, a plus
Benefits
Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!
Comprehensive and on-going paid training when you start. WE INVEST IN YOU!
Engaging and fun company culture that’s made up of diverse people.
Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
Great medical, dental, vision, short- & long-term disability and life insurance options.
Company paid holidays, floating holiday and paid time off (PTO).
401(k) plan with competitive company match.
Eligible for free monitored security system after 90 days
Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.
Company
CPI Security
For more than 30 years, CPI Security has been a leader in customized security and home automation solutions.
Founded in 1991
501-1000 employees
H1B Sponsorship
CPI Security has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Steve Butkovich
CTO
Recent News
2025-09-17
Security Sales & Integration
2024-05-21
Security Systems News
2023-12-23
Company data provided by crunchbase