EUC Hands and Feet Support jobs in United States
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eJAmerica · 5 hours ago

EUC Hands and Feet Support

positionPlano, TX
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

eJAmerica is seeking an EUC H&F Engineer to provide support and troubleshooting for Windows operating systems and Microsoft O365 applications. The role involves assisting VIP users, repairing desktop and laptop issues, and documenting support activities.

ConsultingInformation TechnologyManagement Consulting
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Growth Opportunities
Hiring Manager
Pallavi Gopalkrishna
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Responsibilities

Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications
Good customer handling skills and prior experience in Concierge (VIP Users) support
Install, troubleshoot, and repair desktop/laptop issues (both hardware/software)
Basic troubleshooting of Conference devices/Projectors,/Meeting room facilitation
SCCM client end installation & troubleshooting knowledge
Basic knowledge of Networking and Active Directory
Must have right attitude and customer centric approach
Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
100% onsite - Working from our client's office
6-month contract with a possible 1-year extension

Qualification

EUC H&F SupportWindows 10 & 11Microsoft O365SCCMNetworkingActive DirectoryCustomer handlingTroubleshootingDocumentation

Required

3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support)
Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications
Good customer handling skills and prior experience in Concierge (VIP Users) support
Install, troubleshoot, and repair desktop/laptop issues (both hardware/software)
Basic troubleshooting of Conference devices/Projectors,/Meeting room facilitation
SCCM client end installation & troubleshooting knowledge
Basic knowledge of Networking and Active Directory
Must have right attitude and customer centric approach
Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
100% onsite - Working from our client's office
6-month contract with a possible 1-year extension

Company

eJAmerica

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eJAmerica provides management consulting, information technology consulting and sourcing advisory services.
dateFounded in 2009
location
Irvine, California, USA
people-size501-1000 employees
web-link
https://ejamerica.com/

Funding

Current Stage
Late Stage
Company data provided by crunchbase