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Galls · 3 hours ago

Field Service Representative

New York, United States

Part-time

Onsite

New Grad, Entry Level

Galls is currently expanding its team and is looking for a part-time Field Service Representative to cover territories in Michigan and New York/Northeast. This role focuses on serving public safety professionals by providing uniform and protective solutions while building strong relationships with agencies and individuals.

Public Safety

Hiring Manager

Emily Lewis

Responsibilities

Serve as a knowledgeable resource to public safety professionals, ensuring they receive the best uniform and protective solutions for their needs

Provide support through on-site visits, fit consultations, and professional product presentations

Participate in department meetings, training sessions, and public safety events as a trusted representative

Build long-term partnerships with agencies by delivering reliable, honest, and responsive service

Assist customers with product selection, certified sizing, and customization options

Coordinate with company operations to ensure smooth ordering, delivery, and follow-up support

Complete all required product and certified sizing training prior to field assignments

Stay informed on product advancements, compliance standards, and safety requirements affecting public safety apparel and protective gear

Share insights and feedback from the field to help continuously improve offerings and service

Qualification

Public safety expertiseCustomer serviceInterpersonal skillsCommunication skillsDependabilityService-first mindsetIndependent managementOrganizational skills

Required

Retired, active, or prior service in law enforcement, fire, EMS, corrections, or military strongly preferred

Strong interpersonal and communication skills; ability to build trust quickly with frontline professionals and agency leaders

A service-first mindset with a focus on relationships over transactions

Organized, dependable, and able to manage territory activities independently

Access to reliable transportation and willingness to travel as needed

Willingness to complete mandatory product and certified sizing training

Company

Galls

We are PROUD TO SERVE AMERICA’S PUBLIC SAFETY PROFESSIONALS with great customer service and an unrivaled selection of uniforms, equipment, and logistics technologies.

Founded in 1967