Communication Assistant - Accessibility Relay Speech to Speech - TX jobs in United States
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Communication Service for the Deaf (CSD) ยท 5 hours ago

Communication Assistant - Accessibility Relay Speech to Speech - TX

Communication Service for the Deaf (CSD) is the largest NPO dedicated to cultivating opportunities for Deaf success. They are seeking a Communication Assistant to facilitate phone calls between deaf or hard of hearing individuals and hearing individuals through their Telephone Relay Service.

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Responsibilities

A Communication Assistant relays telephone calls between deaf, hard of hearing, and speech-impaired consumers (TTY users) and hearing consumers through the telephone network
The Assistant will understand the speech patterns of people with mild, moderate or severe speech disabilities or those who use a speech augmentative device

Qualification

Proficient listening skillsTyping at 60 WPMCommunication skillsCustomer service experienceUnderstanding speech disabilitiesCalm demeanorGrammarComputer communication softwareAdaptabilityFast-paced environment

Required

A minimum of a High School Diploma or equivalent
18 years of age or older
Ability to type at 60 words per minute with minimal errors (to graduate training)
45 words per minute with minimal errors to pass initial testing
Excellent customer service experience and a relaxed/calm demeanor
Ability to work various schedules including weekdays, weekends, evenings, and holidays
Must be able to pass skill assessments administered by a local recruiter
Hearing acuity (tested by an audiologist)
Private and quiet office space with a closed door
Hard-wired internet connection via ethernet cable (cable provided by CSD)
High-speed internet connection (3.0 MG download; 1.2 MG upload)
Candidates for this role must live and work in Texas

Benefits

Opportunity to work from home
After completing required in-person training and meeting qualifications to work from home
Starting wage of $14 per hour, $.50 differential after hire
Hiring for full and part-time positions
Eligible for salary increases twice a year
Paid time off (for all employees)
Employee Assistance Program (available immediately, no employee cost)
Employee rewards for good attendance and performance
Student loan forgiveness eligibility (due to non-profit status)
Downtime is YOUR time

Company

Communication Service for the Deaf (CSD)

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Communication Service for the Deaf, Inc.

Funding

Current Stage
Late Stage

Leadership Team

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Christopher Soukup
Chief Executive Officer
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Company data provided by crunchbase