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NYC Department of Social Services · 6 hours ago

VACANCY CONTROL PROGRAM MANAGER

Manhattan, NY

Full-time

Onsite

Mid, Senior Level

4+ years exp

The NYC Department of Social Services is dedicated to fighting poverty and income inequality through essential benefits. They are seeking a Vacancy Control Program Manager to oversee the status of supportive housing units, coordinate with housing providers, and ensure efficient management of vacancies and administrative processes.

ConsultingGovernmentNon ProfitSocial

Responsibilities

Monitor the unit status of the roughly 20,000 supportive housing re-rental units where HRA functions as the referral entity

Daily, collect information regarding pending vacancies, tenant move-ins, move-outs, apartment transfers and off-line units

Confirm all pending vacancies for contracted portfolio in City’s Coordinated Assessment and Placement System (CAPS), coordinating with provider as needed

Serve as a liaison between Supportive Housing Providers and the Referral Unit to trouble shoot scheduling client interviews and assist with clarity of the housing interview request

Coordinate and evaluate various reports from CAPS to identify vacancies, review efficiency of processes and outcomes of the team

Hold regular supervision meetings with Vacancy Unit staff members

Coordinate and distribute the work of newly assigned Supportive Housing projects ready for re-rental to the Vacancy staff

Assign vacancies to VCU staff, conduct the first level review of each vacancy, guides staff, provide technical assistance to housing providers, and work cooperatively with the Referral Team to ensure vacancies are cleared correctly and efficiently

Train Vacancy Unit staff in the use of CAPS and review staff and housing provider activity using CAPS and a variety of reports

Conduct/Participate in unit/staff meetings and represent the Vacancy Unit in meetings

Perform other administrative duties as required

Qualification

Administrative supervisionData analysisReport coordinationStaff trainingCommunication skills

Required

Applicants must be permanent in the Principal Administrative Associate title

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty

An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience

Education and/or experience equivalent to the above qualifications. However, all candidates must possess the one year of administrative or supervisory experience as described

Education above the high school level may be substituted for the general clerical/administrative experience at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees