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Kolter Hospitality · 3 hours ago

Sales Manager

Delray Beach, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Kolter Hospitality is a company that focuses on delivering service excellence in the hospitality sector. The Sales Manager is responsible for negotiating and closing sales while exceeding targets and maximizing revenues through various sales initiatives.

ConstructionHospitalityReal Estate

Responsibilities

Solicit, negotiate, and confirm new and repeat business through initiative-taking direct sales calls, sales blitzes, appointment calls, trade shows, site visits and marketing to maximize revenues to meet/exceed individual, team and hotel budgeted revenue goals

Fully qualify business potential, ensuring pricing aligns with budgeted revenue goals

Collaborate with the Director of Sales & Marketing to develop quarterly and annual action plans for the assigned market segments to achieve goals

Continually stay on top of market trends and news by reading CoStar, Business Journals, industry periodicals and by engaging in networking events

Professionally represent the hotel by participating in client and industry functions

Demonstrate the ability to work with maximum efficiency, accuracy, and diligence

Research competing hotels, prospects, and network to surface business and conduct shops to assess pricing and sales acumen, to include sales selling techniques and responsiveness

Respond to all leads within the assigned market segment within 1-4 hours during the business week

Lead communication efforts - contracts, proposals, site inspections, pre-cons, BEOs and Group Resumes, maintaining positive communication with all departments in the hotel, including Revenue Management, Reservations, Rooms, and F&B outlets

Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered

In a timely, accurate and consistent manner, document and track all sales activities in the sales system used on property

Confirm groups, meetings, and payments are taken care of before the event, ensuring all guest checks, payments, master folios and advance deposits are submitted to accounting

Follow up with clients after each event to ensure satisfaction and to secure future business

Demonstrates leadership skills, with the ability to motivate and coach the hotel team to always be selling

Report to work on time, well-groomed and in and in professional attire, representing the hotel, brand, and company in a positive manner at all times

Follow all safety procedures while working

Perform any other job-related duties as assigned by the Director of Sales & Marketing

Qualification

Hotel sales experienceSales negotiationMarket analysisMicrosoft OfficeProperty Management SystemsCustomer serviceLeadership skillsCommunication skillsProblem-solvingTeam collaboration

Required

Minimum of 2 years hotel sales experience

Exhibit computer skills to include Microsoft Office™

Familiarity with property Management System(s)

Comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors both verbal and written

Ability to design and prepare statistical reports and presentations as needed

Ability to accurately report information

Ability to assist with various accounting department tasks as needed

Report to work on time and in professional attire

Experience selling to multiple market segments and verticals, including Group, BT, and Catering Sales

Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs

Requires walking or standing to a significant degree, talking, hearing, seeing

Requires mathematical development to compute discounts, interest, profit and loss, commission, markups and selling price, tax, gratuity, and percentages

Must have developed language skills to read newspapers, periodicals, journals, and manuals

Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style

Participate effectively in discussions and debates

Speak extemporaneously on a variety of subjects

Ability to timely obtain any required licenses or certifications

Follow all safety procedures while working

Perform any other job-related duties as assigned by the Director of Sales & Marketing

Be effective and innovative in handling and solving problems in the workplace

Remain positive and helpful while working in a demanding environment

Committed to the success and growth of the Company

Act honorably, even when no one is watching

Passionately provide personalized guest service