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City of New York · 6 hours ago

VACANCY CONTROL PROGRAM MANAGER

New York, NY

Full-time

Onsite

Mid, Senior Level

$66K/yr - $76K/yr

4+ years exp

The City of New York is the largest local social services agency in the country, dedicated to fighting poverty and income inequality. They are seeking a Vacancy Control Program Manager to monitor supportive housing units, coordinate with housing providers, and ensure efficient management of vacancies.

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Responsibilities

Monitor the unit status of the roughly 20,000 supportive housing re-rental units where HRA functions as the referral entity

Daily, collect information regarding pending vacancies, tenant move-ins, move-outs, apartment transfers and off-line units

Confirm all pending vacancies for contracted portfolio in City’s Coordinated Assessment and Placement System (CAPS), coordinating with provider as needed

Serve as a liaison between Supportive Housing Providers and the Referral Unit to trouble shoot scheduling client interviews and assist with clarity of the housing interview request

Coordinate and evaluate various reports from CAPS to identify vacancies, review efficiency of processes and outcomes of the team

Hold regular supervision meetings with Vacancy Unit staff members

Coordinate and distribute the work of newly assigned Supportive Housing projects ready for re-rental to the Vacancy staff

Assign vacancies to VCU staff, conduct the first level review of each vacancy, guides staff, provide technical assistance to housing providers, and work cooperatively with the Referral Team to ensure vacancies are cleared correctly and efficiently

Train Vacancy Unit staff in the use of CAPS and review staff and housing provider activity using CAPS and a variety of reports

Conduct/Participate in unit/staff meetings and represent the Vacancy Unit in meetings

Perform other administrative duties as required

Qualification

Administrative experienceSupervisory experienceData analysisReport evaluationCommunication skills

Required

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty

An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in '1' above

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in '1' above

Education and/or experience equivalent to '1', '2', or '3' above. However, all candidates must possess the one year of administrative or supervisory experience as described in '1' above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in '1' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years