LHH · 5 hours ago
Customer Service Representative
Ewing, NJ
Contract
Onsite
Entry Level
$21/hr - $23/hr
1+ years expLHH is seeking a proactive and personable Customer Service Representative to join their team onsite in Princeton. The role involves handling inbound inquiries, resolving issues, and providing support to ensure a positive customer experience.
Human Resources
Hiring Manager
STEPHANIE PECKEROFSKY
Responsibilities
Respond to customer inquiries via phone and email promptly and professionally
Troubleshoot and resolve product or service issues, escalating when necessary
Maintain accurate records of customer interactions in CRM systems
Process orders, returns, and adjustments with attention to detail
Collaborate with internal teams (sales, operations, logistics) to ensure timely resolutions
Provide product/service information and guide customers through processes
Uphold company standards for quality and compliance in all interactions
Qualification
Required
1–2+ years in a customer service or call center environment
Strong communication (verbal and written), active listening, and problem-solving abilities
Proficiency in Microsoft Office Suite; experience with CRM systems preferred
High school diploma or equivalent required; college coursework a plus
Ability to work onsite daily in Princeton, NJ
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dave Hilbig
President & CEO, OCM-LHH Utah, Wyoming
Ted Diven, MBA
CEO - OCM / Lee Hecht Harrison (ID, MT, NV)
Recent News
24-7 Press Release Newswire
2025-05-17
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