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The Peer Company · 2 weeks ago

Program Manager - Clackamas County BHRN

Portland, OR, US

Full-time

Onsite

Mid, Senior Level

$67K/yr - $84K/yr

3+ years exp

The Peer Company is focused on providing support for individuals with substance use concerns, and they are seeking a Program Manager for the Clackamas County Behavioral Health Resource Network. This role involves developing program materials, supervising peer support specialists, and ensuring compliance with program requirements while fostering collaboration with community partners.

EducationHealth CareMedical

Responsibilities

Supervises peers support specialists to ensure task completion, complete program and contract goals, improve operational efficiency, and support professional development

Schedules PSSs based on contract obligations and arranges coverage as needed

Responds to and assigns referrals for peer services internally and with community partners as needed

Assists with onboarding and continual training new Peer Support Specialist staff through routine supervision and coaching

Provides 1:1 or group peer support/recovery mentor services as needed

Completes routine reports to highlight program deliverables and impact in collaboration with data analysts to internal leadership and funders

Support the Program Director in managing the program budget to ensure fiscal responsibility and efficient use of funds

Monitor and conduct routine employee record keeping audits (e.g., calendars, financial reports, RecoveryLink, etc.) to ensure timely completion in alignment with company policy and contract expectations

Develop and maintain strong relationships with community partners

Regularly travel to various locations using a personal vehicle to perform job-related duties and responsibilities

Perform additional tasks and responsibilities as needed to support the team and organizational goals

Qualification

Peer Support Specialist certificationProgram management experienceHuman services knowledgeData analysis skillsMicrosoft Office proficiencyCoaching skillsCommunication skillsRelationship-building skillsProblem-solving skills

Required

Identify as having lived experience with addiction and/or mental health challenges and has been in active recovery for at least 2 years

3+ years of relevant work experience with a high school diploma or GED

Peer Support Specialist or Peer Wellness Specialist (OHA Traditional Health Worker certification) and/or MHCBO CRM certification

Applicants who don't currently have the one of these certifications must be willing to complete training and be certified within 90 days of starting this role

Valid driving license and ability to pass a DMV check

This position requires strong coordination and engagement skills

Demonstrated knowledge of human services/peer support program development and capacity building

Ability to network, communicate, and collaborate with diverse groups of people who have varied skills and knowledge

Well-developed writing and data analysis skills including the ability to write reports, technical assistance guides, and educational and training materials

Ability to read, analyze and interpret mental health and recovery periodicals, professional journals, and government regulations

Ability to respond to impromptu questions from other community organizations, consumers, and the public with professionalism and tact

Understands the effect of trauma on health, coping, and other aspects of individual needs

Understands the principles of recovery, consumer-involvement, and trauma-informed care

Proficient with Microsoft Office suite

Must be a good communicator and sensitive to various communication and learning styles

Comfortable pivoting and adjusting to changing circumstances and sudden changes in priorities

Possesses an absolute belief in every peer's ability to learn, grow, and recover

Possesses insight pertaining to personal biases and worldview and how they may interfere with effectively working with individuals representing a variety of cultural, ethnic, language and life experiences

Able to balance being in the field with program management and supervision duties