Jamestown Regional Medical Center · 5 hours ago
Admissions Receptionist
Jamestown Regional Medical Center is seeking an Admissions Receptionist to support the Admissions Department. The role involves greeting and directing patients, verifying insurance information, and performing various clerical duties to ensure a smooth admissions process.
Health CareMedicalNon Profit
Responsibilities
Acts as a receptionist for lobby area – assisting and directing patients and family as needed
Records payments from individuals which are delivered in person and give receipts
Inventory safe every morning and verify log
Scanning of facesheets, EOB’s, and other correspondence as assigned
Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer
Ensures and enters the pre-authorizations for Surgery for non JRMC provider services
Assists the department supervisor in working patient access work queues, checking for accuracy and completeness
Verifies all registration or admissions of patient accounts are correctly completed
Assign guest rooms and keep guest room binder stocked
Sign out guest room keys
Direct florist and other patient deliveries to correct room/area; call employees to come and get their deliveries
May assist with registration process
Complete return mail process
Distribute newspapers and other internal communication to appropriate recipients
Ensure all community care folders are full with these applications in waiting areas
Complete reminder calls as needed
Other clerical duties may be assigned
Strong telephone skills with customer service required
Qualification
Required
High school level of knowledge preferred
One year clerical experience requested
Punctual and regular attendance is an essential responsibility of each employee at JRMC
Analytical ability is required
Good organizational skills are needed
Independent judgment is often required; moderate consequences of errors of judgment
Social sensitivity and effective communication is required with public contact and co-workers
Must be outgoing and friendly
Must be able to concentrate amid distractions; think clearly under pressure
Must be able to speak and write the English language in an understandable manner
Must be in good general health and demonstrate emotional stability
Visual acuity necessary for performing routine procedures
A comprehensive background check and drug screening will be conducted as a condition of employment for this role
Preferred
Position is required to attend Crisis Prevention Intervention (CPI) training in the appropriate timeframe according to department orientation checklist