Trinity Health · 7 hours ago
Sr. Receptionist - Provider Offices -Troy, NY - full time
Troy, NY
Full-time
Onsite
Senior Level
$18.50/hr - $23.90/hrTrinity Health is a healthcare organization that focuses on providing compassionate care. They are seeking a Senior Registration Associate to coordinate clerical duties in a medical practice, ensuring efficient operations and high-quality patient service.
DeliveryHealth Care
Responsibilities
Ensure distribution of work throughout the team is sufficient to meet daily schedules
Display leadership qualities
Manages daily staffing needs in coordination with office and float pool managers
Serve as a mentor and role model to all colleagues
Schedules patient appointments to maximize patient access
Handles all incoming calls and directs appropriately
Registers patient, obtains necessary consent forms and patient demographic data
Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts
Acts as liaison between patients and clinical staff; monitors for delays and informs patient
Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests
Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned
Obtains referrals for specialist office visits
Consistently and accurately passes charges in accordance with office policies and procedures
Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards
Maintains patient confidentiality and adheres to HIPAA regulations
Works cooperatively with all team members to ensure quality patient care at all times
Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others
Cross covers other areas needed
Qualification
Required
Strong leadership skills required
High School Diploma/Equivalent Required
Demonstrated proficiency with Microsoft Office product and other computer applications
Demonstrated experience with delivering successful customer service
Demonstrated experience with handling multiple priorities in a deadline driven environment
Managing difficult customers respectfully and without confrontation
Ability to lift 25 lbs
Preferred
Associate's Degree Preferred
Previous Medical Office Experience Preferred
Benefits
Strong orientation program
Generous tuition allowance
Career development
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
Founded in 2000
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
2025-09-22
Company data provided by crunchbase