TEKsystems · 2 hours ago
Customer Service Specialist - Lab Testing Company
Beaverton, OR
Contract
Onsite
Entry Level
$21/hr - $21/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Specialist to provide exceptional support to customers. This role involves assisting healthcare providers, patients, and insurance companies with inquiries, account setup, and order processing while maintaining accuracy and professionalism.
Information Technology
Responsibilities
Answer incoming calls, emails, and faxes from customers
Provide information on services and pricing
Research and resolve customer inquiries promptly
Set up new accounts and enter orders into the system
Document interactions and actions in the database
Escalate issues when necessary and follow company policies
Collaborate with team members and cross-train in other departments
Qualification
Required
High School Diploma or equivalent
1–3 years of customer service experience
Strong communication and problem-solving skills
Proficiency in MS Office and database systems
Ability to work independently and as part of a team
Reliable attendance and commitment to schedule
Benefits
Medical, dental, and vision coverage
401(k) retirement plan
Paid time off
Life and disability insurance
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase