Yates Construction · 3 hours ago
Helpdesk Support Specialist- Onsite
Vernon, TX
Full-time
Onsite
Entry Level
1+ years expYates Construction is a company that provides equal employment opportunities and is seeking an IT Helpdesk Support Technician for their construction site operations. The role involves providing on-site technical support, troubleshooting hardware and software issues, and ensuring reliable access to technology systems for field personnel.
Civil EngineeringCommercialConstructionInfrastructure
Responsibilities
Serve as the first point of contact for IT support requests from site personnel
Provide general helpdesk support for computers, mobile devices, printers, and other site technology
Provide user support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, etc.)
Install, configure, and maintain hardware, software, and peripherals for end users
Troubleshoot network connectivity issues (wired, wireless, and cellular)
Support telecommunications setup and maintenance (data and voice systems)
Assist with systems integration between corporate and site-based platforms
Educate and guide users on basic cybersecurity awareness and safe IT practices
Maintain accurate logs of support requests, resolutions, and equipment inventory
Escalate advanced technical issues to higher-level IT support as needed
Collaborate with the IT team on system upgrades, patches, and new technology rollouts
Ensure adherence to company IT and security policies
Qualification
Required
High school diploma or equivalent required; associate degree or technical certification preferred
1–3 years of experience in IT helpdesk, field tech support, or related role
Basic networking and telecommunications knowledge
Familiarity with Google Workspace administration and user support
Ability to work in a construction environment (including outdoor or trailer-based setups)
Valid driver's license and reliable transportation
Preferred
associate degree or technical certification
Company
Yates Construction
Yates Construction specializes in the design, civil engineering, project management, infrastructure administration and development.
5001-10000 employees
H1B Sponsorship
Yates Construction has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (4)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Chet Nadolski
Chief Operating Officer
Recent News
New Orleans CityBusiness
2025-10-24
Company data provided by crunchbase