Brigham and Women's Hospital · 7 hours ago
Practice Assistant II
Boston, MA
Full-time
Onsite
Entry Level
$17.36/hr - $24.45/hr
2+ years expBrigham and Women's Hospital is a not-for-profit organization that supports patient care, research, teaching, and community service. They are seeking a Practice Assistant II to perform both administrative and clinical functions to support efficient clinical service operations, including scheduling and patient interactions.
Health CareMedical
Responsibilities
Perform routine administrative and clerical duties relating to a clinical service or physician practice office
Make patient appointments and maintain appointment records
Greet and assist patients
Answer telephones, assist callers with routine inquiries, and schedule appointments
File materials in patient folders and print appointment schedules
Process patient billing forms and scan documents to patient medical record/LMR
Call for patient medical records and laboratory test results
Open and distribute unit mail or faxes
Type forms, records, schedules, memos, etc., as directed
May be required to accept co-payments
Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results
Acts as 'Super User' for scheduling, registration and billing systems
Provides assistance and training to others in these areas
May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level
Qualification
Required
High school diploma or GED required
Office experience of 2-3 years required
Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages
Managing one's own time and the time of others
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums
Bonuses
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Brigham and Women's Hospital
Brigham and Women's Hospital is an academic medical center based in Boston, Massachusetts.
10001+ employees
H1B Sponsorship
Brigham and Women's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (169)
2024 (177)
2023 (203)
2022 (221)
2021 (137)
2020 (157)
Funding
Current Stage
Late StageTotal Funding
$22.15MKey Investors
American Medical AssociationThe Leona M. and Harry B. Helmsley Charitable TrustMassachusetts Life Sciences Center
2023-06-21Grant
2022-06-30Grant· $16M
2021-01-08Grant· $0.4M
Leadership Team
Caroline Fox
Associate Professor (Part Time), Medicine
David Silbersweig
Chairman Emeritus
Recent News
2025-12-03
2025-12-02
2025-12-02
Company data provided by crunchbase