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CosmoProf Beauty · 1 hour ago

Part time Sales - COLOR & CURL CONCIERGE 9735 Beechmont, Ohio

Cincinnati, OH

Full-time, Part-time

Onsite

Entry Level

1+ years exp

CosmoProf Beauty is a leading company in the beauty industry, seeking a Color & Curl Concierge to enhance customer loyalty and market share in hair color products. The role focuses on providing expert consulting services, driving sales through customer engagement, and maintaining high merchandising standards.

Retail

Responsibilities

Creating increased customer retention and loyalty

Building lasting relationships and driving behaviors that grow brand awareness and hair color market share

Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually

Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists

Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs

Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors

Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner

Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers

Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market

Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions

Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior

Qualification

Licensed cosmetologistColor Certification TestRetail sales experiencePOS applicationsVisual merchandisingCustomer serviceBusiness acumenSocial media knowledgeCommunication skillsTime management

Required

One year retail or other sales-focused experience

Licensed cosmetologist highly preferred in US and Canada

Reliable transportation to effectively service designated store and market

Ability to travel to shows and/or sales meetings a minimum of 3 times a year

Strong business acumen and ability to read, interpret, and action on pertinent sales reporting

Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred

Strong knowledge of POS applications

Comprehensive knowledge of computers, ipads, mobile devices and social media platforms

Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs

May be required to work in other stores and in field at times

Strong time management and organization skills and the ability to manage multiple projects at once

Ability to present a professional image and interact positively with the public

Strong written and verbal communication skills, at all levels within and outside the organization

Must pass Color Certification Test within 60 days of hire to remain in position

Preferred

Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred

Benefits

Generous product discount and free sample products.

You may qualify for one or more of the following – medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.