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Central States · 5 hours ago

Territory Sales Manager

Mount Airy, NC

Full-time

Onsite

Mid Level

Central States is one of the nation’s largest producers of metal roofing and siding, dedicated to delivering exceptional customer service and maintaining strong customer relationships. The Territory Sales Manager is responsible for managing all aspects of an assigned territory to drive sales performance and meet revenue goals while serving as the primary point of contact for customers.

Building MaterialManufacturingWholesale

Comp. & Benefits

Responsibilities

Develop and execute strategic sales plans to achieve and exceed territory goals, including pounds shipped, total sales, gross margin, and RMA performance

Serve as the primary contact for all customer needs, providing timely communication on quotes, orders, credits, invoices, delivery schedules, project updates, and account-related inquiries

Review and validate customer cut lists, resolve discrepancies, and ensure prompt and accurate communication to support seamless order processing

Manage pricing for assigned accounts, with a strong understanding of competitive market pricing across distributors, contractors, and end users

Collaborate closely with the Business Development Manager and Regional Sales Executive to provide well-rounded account management, ensuring customers receive both excellent inside service and field-based support

Exercise independent judgment to adjust pricing, freight charges, packaging, and delivery requirements in alignment with business needs and customer expectations

Support the credit department by assisting with follow-up on past due balances and helping resolve payment issues with assigned accounts

Participate in customer field visits as needed, supporting business goals, resolving concerns, or strengthening customer relationships through in-person engagement

Utilize CRM and ERP systems to document customer interactions, manage order status, and track territory activity

Identify down or at-risk accounts and support execution of action plans to recover and retain customer volume

Grow our Brand | Brand Management – Actively utilize social media outlets to promote our brand, culture, values, core competencies and products to generate brand awareness and increase our Company branding with industry related partners, customers, employees and candidates

Performs other duties and activities related to the department as necessary to support overall operations and responsibilities, even if not specifically listed above