Apply on Employer Site

Macy's · 2 hours ago

Retail Cosmetics Sales Leader - Prestige Beauty, Northshore - Full Time

Peabody, MA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Macy's is a storied retail company that has been a part of American culture for over 160 years. They are seeking a Retail Cosmetics Sales Leader to enhance customer service and boost sales in the Beauty department by leading the team and demonstrating expertise in Prestige cosmetics. The role involves coaching colleagues, driving sales through events, and building customer relationships to achieve sales goals.

Consumer GoodsFashionRetail

Responsibilities

Inspire teamwork to reach sales goals and elevate the customer experience

Support the total Beauty team in driving and delivering market share events

Demonstrate knowledge of products and services to build rapport and loyalty

Understand how to drive sales through brand training, events, and strategies

Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches

Build brand loyalty through engaging customers in our rewards program

Communicates with vendors and store leadership to execute company and store-based events achieve sales goals

Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals

Recruit, train, coach, motivate and develop colleagues on policies and goals

Lead product demonstrations and peer-to-peer training

Merchandise new receipts, process damages, testers and select merchandise to return to vendors

Adhere to hygiene standards and asset protection control and compliance procedures

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Qualification

Subject Matter ExpertiseAnalytical SkillsLeadershipCommunicationInterpersonal SkillsCreativityStrategic ThinkingDetail OrientationCollaboration

Required

Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement

Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area

Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals

Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines

Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments

Ability to think creatively, strategically, and technically to address business challenges and opportunities

Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met

Partnership with the total Beauty team to drive line sales and deliver the customer experience

Leads by example and motivates team to reach goals

Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand

Enthusiastic about the beauty industry and have the skills to provide outstanding customer service

Possess a passion and a business-minded attitude to succeed in a performance-based work environment

Able to resolve customer problems in a constructive and forward-looking manner

You can manage multiple tasks at once in a fast-paced environment

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

1 to 2 years of relevant work experience

This position requires lifting, constant moving, standing, and reaching with arms and hands

Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders

Reaching, including above eye level, crouching, kneeling, stooping and color vision

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions