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Art of Dental Marketing · 9 hours ago

Marketing Agency Account Manager

Overland Park, KS

Full-time

Onsite

Mid Level

Art of Dental Marketing is a full-service marketing firm specializing in marketing and advertising for dental clinicians across the U.S. They are seeking a full-time Account Manager to create long-term relationships with clients, develop new business opportunities, and manage communication between clients and the agency.

Advertising

Responsibilities

Act as a liaison between the clients and the agency by maintaining regular contact and ensuring that communication flows effectively

Evaluate clients' advertising programs and make strategic changes along with suggestions for additional fee products

Keep management fully briefed on client needs, concerns and issues; maintain overall client initiatives and calendars

Possess thorough awareness of the dental and marketing industries and have general knowledge of the client’s business needs and challenges beyond the direct areas of responsibility

Help to develop marketing plans to meet the client’s business goals by working directly with the client to assess and refine needs

Direct and coordinate the activities of others; motivate and inspires others; assign and delegate work to others; manage and monitor the work of others

Train the firm's staff on how to successfully capture incoming lead opportunities

Recognize and resolve agency and client-side project constraints

Identify and anticipate potential problems and find alternative solutions; provide timely and constructive responses to problems and questions

Present to both the internal team and client in a formal and informal setting

Oversee the progression of projects; coordinate projects with the internal agency departments

Provide support and ongoing guidance to members of the project team

Participate in creative development by briefing the creative team, writing creative briefs, and assuring adherence to the strategy during the review process

Support and develop team resources, creating an inspiring and positive environment and all internal team members

Ensure client satisfaction with agency support in achieving business goals and objectives

Responsible for the entire billing process, including the collection of delinquent accounts

Successfully utilize a variety of online internal agency tools to perform tasks in a quick pace environment

Qualification

Strategic marketing skillsClient relationship managementDigital marketing experienceSales experienceDental industryCRM Software (Hubspot)Microsoft Office SuiteAsanaCommunication skillsProblem-solving skillsTeam playerAttention to detail

Required

Bachelor's degree in advertising or marketing or equivalent experience managing clients in a B2B environment or equivalent client-side sales and marketing experience

Experience in either marketing to or working in the dental industry

Must have strategic and analytical marketing skills

Excellent understanding of integrated marketing strategies, including but not limited to PPC, SEO

Knowledge of tools such as Microsoft Word, Excel, and PowerPoint, Google, CRM Software (Hubspot!), Asana

Must be a confident self-starter, team player, innovative problem solver, and able to manage multiple projects at once

Needs to be attentive to detail, resourceful, work well under pressure, and have strong communications skills