Lakeside International Trucks · 7 hours ago
Parts Outside Salesperson
Madison, WI
Full-time
Onsite
Mid Level
$70K/yr - $90K/yr
3+ years expLakeside International Trucks is a leading provider of commercial trucks and services, dedicated to delivering exceptional value and outstanding customer service. The Parts Outside Salesperson is responsible for driving sales of International parts and services by engaging with customers, building long-term relationships, and meeting sales targets while maintaining customer satisfaction.
TransportationTravel
Responsibilities
Achieve sales objectives to assigned accounts
Establish and develop relationships through personal interaction with customers
Identify target accounts and action plans to increase sales
Complete and update Account Profiles on assigned accounts
Contact new credit account customers within 15 days
Ensure timely resolution of customer complaints
Address pricing, product, or customer service issues directly with customers
Attend and actively participate in monthly Sales meetings to review performance, opportunities, challenges, programs, etc
Complete Sales Representative Training including sales skills, product knowledge, computer systems, and International mandatory and voluntary training
Coordinate and promote 'Customer Training Nights' and vendor 'ride-alongs'
Develop, manage, and monitor customer incentive programs
Promote, install, and administer Repair Link systems with customers
Collect market feedback to monitor competitiveness and address concerns
Request special pricing assistance (SPA’s) from International when necessary
Manage parts customer contact database (CRM)
Develop key vendor relationships and maximize utilization of supplier programs and resources
Complete special projects as assigned by General Manager, Director, Parts, and/or President
Maintain accurate and up-to-date customer records for all consignments
Handle all aspects of customer service for the assigned customer base
Build and maintain effective relationships with International personnel
Proactively monitor inventory, suggesting additions and/or modifications to support assigned accounts
Qualification
Required
A high school diploma minimum
A minimum of (3) years medium and heavy-duty truck parts/service experience
Appreciation of the need for teamwork and sincere desire to contribute as a part of the team
Excellent communication skills, including an awareness of others and an effective listening ability
Customer appreciation, a desire to satisfy customers and the ability to instill customer confidence
An ability to build the team with helpfulness and interaction in an outgoing, approachable manner
A commitment to customer satisfaction by addressing potential issues proactively
Demonstrated ability in convincing others to gain support and influence
The ability to alter standard procedures and adjust accordingly despite changing circumstances
Candidate is highly motivated and willing to take initiative to achieve results beyond what is required
Able to work collaboratively with others as part of a team and generate positive long-term results
Ability to be attentive and listen to others, allow others to speak, and are considerate of other opinions
The ability to operate under high pressure situations and maintain self-composure in the face of challenging circumstances
Preferred
A college graduate or equivalent experience in Medium/Heavy Duty truck industry
Benefits
Competitive salary with bi-weekly pay cycles.
Comprehensive health, dental, and vision insurance plans.
Retirement savings options with company match.
Paid time off and holiday pay.
Opportunities for professional development and career advancement.
Company
Lakeside International Trucks
Lakeside International Trucks is a transportation company providing truck rental and leasing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Reilley
Chief Executive Officer
Bill Reilley, Jr
President/Chief Executive Officer
Recent News
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