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Sam's Club · 3 hours ago

(USA) Tire and Battery Center Team Leader

Grand Forks, ND

Part-time

Onsite

New Grad, Entry Level

$21/hr - $29/hr

0+ years exp

Sam's Club is seeking a Tire and Battery Center Team Leader who will drive member service and supervise a team of associates. The role involves ensuring compliance with safety protocols, training team members, managing business operations, and enhancing customer service experiences.

Consumer ElectronicsE-CommerceRetailWholesale

Responsibilities

Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club

Maintains an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS (Tire and pressure monitoring systems), tire recalls, product specifications and seasonality to ensure the team performs their daily processes consistently

Shares knowledge and trains the team

Ensures the team possesses knowledge of new products and new technologies related to the business and that they are equipped with what they need to do their job effectively

Leverages learning resources and attends training conferences to drive continuous improvement

Drives the business results, ensures commitment to operational excellence; maintains a neat, clean, and safe work area for the team and the members

Ensures proactive planning; orders equipment, tools and supplies as needed while being cognizant of expense controls; tracks and monitors returns and special orders; assists in staffing and scheduling; operates cash registers, processes transactions; and works hands-on in the physical area when required to support member service

Maintains accurate inventory, audit, safety, and compliance standards; completes paperwork, logs, and other required documentation; and models a commitment to member service

Trains and teaches the team to be highly effective; monitors associates to complete e-learnings and trainings on-time

Identifies the potential and desire in others, provides and develops necessary skill set for the team to deliver high quality services to the members

Encourages career growth for all associates, and sources new talent internally and externally to work on the team

Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities

Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems

Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges

Qualification

Supervisory experienceAutomotive industry experienceTire Industry CertificationTPMS knowledgeTrainingDevelopmentCompliance knowledgeCustomer serviceTeam leadership

Required

6 months supervisory experience or 6 months experience in automotive industry

Must be 18 years of age or older

Preferred

Supervisory experience

Tire Industry

Tire Industry Certification - Certificate

Benefits

Health benefits include medical, vision and dental coverage

Financial benefits include 401(k), stock purchase and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.