Octapharma Plasma, Inc. · 4 hours ago
Donor Center Technician 3
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expOctapharma Plasma, Inc. is a company focused on collecting plasma to create life-saving medicines for patients worldwide. They are seeking a Donor Center Technician 3 to ensure compliance with regulations, maintain high customer service standards, and oversee donor safety and comfort during the donation process.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance
Maintains a high level of customer service and positive donor experience in line with company values and culture
Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands
Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions
Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product
Maintains Donor confidentiality based on company policy
Maintains complete and accurate record keeping per company’s Standard Operating Procedures
Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste
Responsible for mentoring junior Donor Center Technicians, able to drive training efficiencies to ensure timeliness and compliance and is a Designated Trainer
Partners with Quality Assurance on overall center performance (favorable performance observations, CAPA implementations and continuous improvement initiatives)
Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) and periodic (defined as quarterly/annually) on equipment
Oversees the flow of donors, responsible for organizing lunch schedules, breaks, and overall schedule adherence
Assists with storage room organization and performs assigned tasks following the First In, First Out (FIFO) method
Ensures that donor meets eligibility criteria based on Standard Operating Procedures
Performs donor vitals evaluation per Standard Operations Procedure
Performs finger stick for Microhematocrit and Total Protein determination
Register applicant donors per Standard Operating Procedures
Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures
Disconnects donor after plasmapheresis process is completed per standard operating procedure
Maintains proper ratio to ensure donor safety and quality of product
Operates the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions
Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures
Handles tested and untested product, as well as product with unsuitable test results
Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures
Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations
Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable
Upon completion of initial training in your functional area, train as QA-Backup and/or NexSys Technician and perform related duties as required by business need
Performs other job-related tasks, as assigned
Qualification
Required
High school diploma or equivalent (GED) required
Specific certification or licensing based on State requirements
Basic computer knowledge and skills required
Must be able to work-day and evening hours, weekends, holidays, and extended shifts on a frequent basis
Attendance and punctuality required
Ability to speak, read, write (legibly and accurately), and understand English required
Strong customer service skills required
Strong organizational skills required
Ability to read, follow, and interpret regulations, instructions and manuals required
Ability to understand verbal instruction required
Ability to read numbers on screening equipment and perform basic mathematical calculations required
Effective communication skills required
Utilize all required and appropriate PPE (Personal Protective Equipment) at all times
Ability to sit or stand for extended periods
Ability to tug, lift, and pull up to thirty-five pounds
Ability to bend, stoop, or kneel
Occupational exposure to blood borne pathogens
Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time
Ability to work in an environment with a temperature of -40°C or colder for extended periods
Occasional exposure to and handling of dry ice
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests
Ability to use assistive devices if needed for mobility or communication
Preferred
Three (3) months' experience in clerical or customer service position preferred
Benefits
Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Flexible spending account (FSA)
Tuition Reimbursement
Employee assistance program (EAP)
Wellness program
401k retirement plan
Paid time off
Company paid holidays
Personal time
Company
Octapharma Plasma, Inc.
About Us: Octapharma Plasma, Inc. helps change lives through the incredible power of plasma donation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Judy Smith
COO and EVP
Barry Pomeroy
Vice President - Finance
Recent News
Talk Business & Politics
2025-09-26
Company data provided by crunchbase