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Advanced Management Company · 2 hours ago

Community Manager (Apartment Community)

Riverside, CA

Full-time

Onsite

Mid Level

$46/hr - $46/hr

Advanced Management Company is a property management company with over 65 apartment communities in Southern California. The Community Manager role requires a high-energy individual who can manage leasing, revenue, maintenance, marketing, and customer service while exceeding resident expectations.

Property ManagementReal EstateResidential

Responsibilities

Leads daily team meetings to uphold AMC Employee Promise and Vision Statement and outline priorities for the day in coordinance with Maintenance Supervisor

Walks the property daily to ensure curb appeal and prepare market window

Performs excellent telephone and presentation sales skills and delivers exceptional customer service while handling prospective residents including a property tour and follow up

Works with Regional Director and AMC approved screening company to process rental applications

Prepares or reviews leases and move-in packets and coordinates move-in process with new resident

Coordinates resident events with the intention of maximum participation and high resident retention

Understands target market of community by outlining marketing goals, preparing regular market surveys, communicating with and shopping surrounding communities, and managing advertising and promotions in conjunction with the Marketing Director

Prepares move-out paperwork on vacating residents and inspects vacant apartments with Service Director to determine any damages and schedule turnover maintenance required

Maintains thorough, organized, up-to-date and accurate resident files as well as renovation information input in MRI

Handles all monthly administrative tasks including but not limited to: collecting and posting rent, scanning bank deposits, preparing three day notices to pay rent or quit, supervising eviction proceedings, processing lease renewals and increases and reviewing financial budgets

Negotiates contracts, manages vendor performance, codes, approves and ensures vendor bills are submitted and paid on time through accounting system (AVID)

Approve and report all payroll information in Kronos to the corporate office before the scheduled deadline

Complete employee evaluations and inspire people through vision and goals while setting individuals up for success through strong leadership and a career development plan

Conducts monthly safety meetings. Inspects the property regularly and report all safety hazards, damages and areas needing repair. Follow up to verify completion in compliance with OSHA, property insurance companies, company and risk management policies

Adhere to the policies and procedures manuals

Performs all other duties as assigned

Qualification

Industry managerial experienceMRI softwareLeasing managementSales skillsCustomer serviceMarketing skillsLeadership skillsMS WordMS ExcelMS OutlookMulti-taskingInterpersonal skillsTime management

Required

Industry managerial experience

Knowledge with MRI, leasing, revenue and expense management, maintenance management, sales, customer service, marketing and leadership

Ability to score at or above AMC standards on mystery shop report

Respond to emergency phone calls

Available to work weekends

Proficient computer skills in MS Word, Excel and Outlook as well as Email, Internet and Social Media as it pertains to marketing of community

Well-developed interpersonal, written and verbal reasoning and communication skills in English and ability to understand legal documentation and perform intermediate level mathematical calculations

Shows up to work on time, follows direction from Regional Director, interacts well with coworkers and residents and gives and receives feedback

Maintains a professional image and attitude at all times; observing the policies and procedures of AMC when conducting business with prospects, residents and vendors

Remarkable sales skills in demonstrating features, benefits and closing

Serve our VIPs with a welcoming and caring attitude

Behave in a responsible, professional and ethical manner with exceptional time management, multi-tasking and leadership skills. Demonstrate personal and professional integrity at all times

Must be assertive, independent, energetic, flexible, motivated, goal oriented, driven and organized

Must maintain reliable transportation daily, valid driver's license and valid vehicle insurance

Physical ability to bend, stretch, reach, grasp, stand, sit, walk and climb stairs for long periods of time before taking a break