Technical Support Specialist jobs in United States
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Teachers'​ Retirement System of the State of Illinois · 4 hours ago

Technical Support Specialist

positionChicago, IL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$60K/yr - $94K/yr

Teachers' Retirement System of the State of Illinois is dedicated to delivering expert pension service to Illinois public educators. The Technical Support Specialist will provide technical support to TRS employees and users of TRS’ computing environment, managing workstations, assisting with helpdesk support, and training staff on new systems.

Education
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H1B Sponsor Likelynote

Responsibilities

Assist in managing Windows/Linux workstations
Upgrading, installing, and configuring application software and computer hardware
Provide frontline helpdesk support resolving tickets in a timely manner with limited disruptions
Assist with drafting and/or updating procedures and documentation as assigned
Assist IT staff for planning and implementing new or upgrades of IT infrastructure
Training technical and non-technical staff on new systems, protocols, and best practices
Work alternate shifts when necessary and serve in an on-call capacity, including holidays and weekends as designated by the Technical Systems Manager or Supervisor
Occasional travel may be required
Perform other duties as required or assigned

Qualification

Windows/Linux managementHelpdesk supportPowerShellScriptingTechnical documentationCommunication skillsInterpersonal skillsCollaboration skillsTime management

Required

Associate degree in Computer Science or other related technical discipline
Relevant experience may substitute for the degree requirement on a year-for-year basis
Fundamental knowledge of and experience working with PowerShell or other scripting language
Established communication skills, emotional intelligence, humility, and drive
Must be able to work within a fast-paced environment that requires frequent attention shifts
Proactive, self-starter able to work with limited supervision
Good time management skills

Benefits

Medical, dental and vision coverage
TRS retirement pension plan
Option to contribute to additional State of Illinois deferred compensation plans

Company

Teachers'​ Retirement System of the State of Illinois

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The Teachers’ Retirement System of the State of Illinois (TRS) is one of the largest pension systems in the United States.
dateFounded in 1939
location
Springfield, Illinois, USA
people-size201-500 employees
web-link
https://www.trsil.org

H1B Sponsorship

Teachers'​ Retirement System of the State of Illinois has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Growth Stage

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