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Physical Therapy at St. Luke's · 3 hours ago

ERP Application Analyst

Allentown, PA

Full-time

Onsite

Entry, Mid Level

2+ years exp

St. Luke's is dedicated to providing excellent care and improving access to health services. The ERP Application Analyst is responsible for implementing and maintaining applications within the health system, ensuring optimal functionality and providing support to users.

Health CareHospitalRehabilitation

Responsibilities

Participates on new implementation / installation teams. Provide ongoing maintenance, support and development to assigned applications and implement new products

Troubleshoot, research, and solve technically challenging problems involving integrated systems

Tests and verifies software releases, upgrades and any changes prior to the promotion of code to the production environment

Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation

Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation

Create and route required operational and management reporting needs as required by management and regulatory agencies

Maintain current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals

Familiar with process improvement and project management methodologies

Participates in Hospital/Network Committees as assigned

Provide level 2 support for Application related issues

Qualification

Application supportTechnical analysisHealthcare experienceRevenue Cycle ApplicationProject managementEnd user trainingProcess improvementGeneral IT experiencePC/LAN/Printer SupportDocumentation

Required

Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is preferred

2-3 years of General IT experience required

Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time

Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds

Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment

Seeing as it relates to general, near, color, and peripheral vision

Hearing as it relates to normal and telephone conversations