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NEOGOV · 4 hours ago

Venues Coordinator

County Wide, FL

Full-time

Onsite

Entry, Mid Level

$21.14/hr - $25.36/hr

2+ years exp

NEOGOV is seeking a Venues Coordinator to plan, organize, and oversee events at various venues throughout the County. The role involves coordinating with clients, managing event logistics, and ensuring compliance with safety and operational guidelines.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Organizes, prepares, and executes events at various venues throughout the County, to include the Fairgrounds, Baker Arena, and Shoal River Ranch (i.e., primary point of contact on-site for clients, coordinates activities with the client, client’s suppliers, and facilities staff)

Plans and coordinates event activities; conducts pre- and post-event planning meetings with clients and venues staff for review and discussion of services provided

Transports and positions event related furnishings and equipment according to diagrams, equipment listings, and specific instructions contained in booking agreements

Configures, adjusts, troubleshoots, and operates audio/visual/lighting components and cabling to provide presentations or special effects during events; secures and connects telecommunications wires, temporary power panels and power cords to utility ports. Provides computer related technical support to clients, and familiarizes clients with house equipment to be used during events

Assists with safety, security, and loss prevention measures (i.e., patrolling facility and property, monitoring surveillance systems, controlling public entrance and preventing unauthorized items from coming into the facility)

Coordinates traffic flow during events or vendor load-in and load-out

Assists with pre- and post-event facility maintenance, to include janitorial/custodial duties

Assigns, directs, and evaluates work performed by temporary personnel

Confers with the venues staff to procure adequate personnel and operational supplies

Ensures full dissemination of event-related information to the appropriate staff and parties involved; maintains client- and event-related information in the customer relationship management software system

Maintains revenue book keeping (i.e., acquires and analyzes concessionaire gross sales reports, ensures all third-party vendors, promotors and clients make prompt payments)

Ensures contact information related to third-party vendors, concessionaire and clients are up to date

Monitors and ensures compliance with booking terms, policies and procedures, and safety requirements; exercises independent judgment in event activities for clients, patrons, and the general public

Resolves on-site complaints and disputes in accordance with the client’s contract and the facility’s policies and procedures

Assists senior staff with developing and implementing operational guidelines and policies for all venues

Collects economic impact information as it relates to area accommodations booked; collects information regarding client and attendee satisfaction via event surveys

Operates motorized equipment and vehicles, material handling equipment, grounds maintenance equipment and other portable power tools in a safe manner

Supports program operations outside of normal business hours, to include long days, occasional evenings, and some weekends

Performs other duties as assigned

Qualification

Event ManagementAudio/Visual SetupCustomer Relationship ManagementBudget AdministrationSafety ComplianceCommunication SkillsInterpersonal SkillsProblem Solving

Required

Associate's Degree in Business Administration/Management, Event Management, Hospitality or closely related field

Two (2) years of progressively responsible experience in the events or hospitality industry, to include operational and special events experience or an equivalent combination of training and experience which provides the required knowledge, skills and abilities

Ability to properly administer funds and prepare accurate reports

Valid driver license

Ability to operate a variety of office equipment to include computers, copy/fax machines, and other related peripherals

Ability to operate trucks, light equipment, and a variety of hand held and electrical equipment and tools

Ability to exert 10 to 20 pounds of force occasionally to lift, carry, push, pull or otherwise move objects

Full range of body motion, to include bending at the waist, using lower extremities and using back muscles

Ability to communicate effectively in English, including the ability to convey, record and exchange information

Ability to give, receive and follow oral and written instructions

Ability to read a variety of moderately complex technical data, policy and procedure manuals, codes, professional journals, etc

Ability to prepare forms and reports using prescribed formats, and adhering to all rules of grammar, spelling, diction and punctuation

Ability to communicate with a broad array of individuals from various professional backgrounds

Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions

Ability to interpret a variety of technical instructions in written, mathematical or diagrammatic form

Ability to learn and understand relatively complex principles and techniques

Ability to make independent judgments in absence of supervision

Ability to acquire knowledge of topics related to primary occupation

Ability to add, subtract, multiply and divide; calculate decimals and percentages; compute discount, profit and loss, ratio and proportion; perform statistical calculations

Ability to deal with people beyond receiving instructions

Adaptability to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads or public contact

Ability to exercise consistent tact and courtesy when in frequent contact with various professionals, county staff, and the general public