Versique Executive, Professional & Interim Recruiting · 7 hours ago
Chief Operating Officer
Bloomington, MN
Full-time
Onsite
Director/Executive
8+ years expVersique Executive, Professional & Interim Recruiting is a high-performance recruiting firm based in the Twin Cities of Minnesota. They are seeking a Chief Operating Officer (COO) to provide senior executive leadership oversight for all administrative operations, ensuring optimal financial performance and driving operational efficiency across the organization.
Search Engine
Hiring Manager
Lindsay Elsner
Responsibilities
Translates the Board of Directors and the CEO's long-term vision into actionable, short- and long-term objectives for the organization
Manages day-to-day operations across multiple departments, including Human Resources, Urgency Room Operations, Information Technology, Marketing, Credentialing, and Scheduling
Leads organizational change and innovation with minimal disruption
Communicates proactively and effectively with internal teams, physicians, executives, and external partners
Oversees organization performance, including budget accountability for hospital sites, Urgency Rooms, and administration
Reports organization performance to the Board of Directors, Finance & Audit Committee, and physician leaders
Identifies cost-improvement opportunities with accountability for P&L performance
Negotiates contracts and manages relationships with hospitals, payers, and vendors
Facilitates a team-based approach to financial stewardship, along with the CEO, CFO, and senior leadership
Oversees non-clinical aspects of Urgency Room operations, including landlord relations, staffing, marketing, supplies and inventory management, property management, facility maintenance, website management, facility credentialing (lab/imaging), equipment acquisition/maintenance, reference lab support, and equipment leasing
Partners with clinical leadership to ensure premium patient care and compliance with applicable legal, credentialing, payer contracts, and other standards
Explores business development opportunities for expansion of the Urgency Room concept, locally and nationally
Oversees staffing, recruitment, training, management, and retention of non-physician employees in the organization
Develops optimal workforce planning to achieve appropriate staffing levels for all positions, based on clearly defined benchmarked staffing levels, duties, compensation, and performance standards
Fosters a positive, engaged, inclusive workplace culture that proactively addresses staffing shortages and avoids employee burnout
Builds high-performing teams; fosters idea sharing, collaboration, and consensus
Directs the activities of the Vice President of Human Resources
Negotiates contracts for outsourced services and systems, including revenue cycle management, HRIS, electronic health records, clinician scheduling, data analytics, information technology support, Urgency Room radiology and lab services; Urgency Room patient scheduling and telemedicine, data security/monitoring, and real estate leases
For vendors with access to patient information, ensure compliance with privacy protections and security standards
Establishes durable, transparent vendor relationships, based on benchmarked pricing and service level agreements, facilitating open communication, conflict management, and evolving organizational needs
Delivers timely, accurate, complete requests for analysis, based on data-driven, evidence-based analysis, exploring strategic initiatives and organizational improvement
Liaisons between the Board of Directors, CEO, and physician leadership to provide data support for all aspects of clinician and organizational performance
Identifies evolving organizational information technology, data storage, and data security needs for current and planned operations, building and maintaining, and overseeing a collaborative team of internal and external experts
Maintains working expertise for HIPAA compliance and cybersecurity risk standards benchmarks for independent practices
Ensure that IT supports organization programs in a compliant, risk-aware, and cost-efficient manner that anticipates and updates with technology advancement
Oversee physician and non-physician administrative teams to facilitate and implement the organization's clinician scheduling needs
Identify and communicate challenges, improvements, and evolving needs of the organization, presenting focused solution-based responses and follow-through
Defines and models impeccable professionalism and standards of behavior, promoting an inspiring culture for all employees
Communicates frequently and clearly about organizational developments, strategic priorities, expected standards of behavior, and change management, across all levels of organization
Qualification
Required
A bachelor's degree is generally required
8 -10 years in healthcare operations and administration
Extensive and progressive leadership experience and success within a mid-sized to large, independent, physician-led, and owned single-specialty private practice
Experience with Board governance is a must
Experience leading payor contracting
The ability to provide strong leadership, inspire teams, and develop strategic plans that drive organizational growth
Solid understanding of financial management, budgeting, and reimbursement models, including value-based care
Excellent analytical and problem-solving skills to address complex operational challenges in a fast-paced environment
Exceptional interpersonal and public speaking skills to effectively communicate with diverse stakeholders, from staff to board members
Familiarity with healthcare technologies, such as Electronic Health Records (EHR) systems and data analytics, is increasingly important
Preferred
A master's degree in business administration (MBA), health administration (MHA), or a related field often preferred or required for executive roles
Company
Versique Executive, Professional & Interim Recruiting
At Versique, we don’t just fill roles—we build teams, drive growth, and enable transformation.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tony Sorensen
CEO
Chris Ohlendorf
COO/Co-Founder
Recent News
Twin Cities Business
2025-04-21
Minneapolis / St. Paul Business Journal
2025-02-28
Company data provided by crunchbase