Apply on Employer Site

TikTok · 6 hours ago

TikTok Shop – Methodology Research & Strategy Operations Manager

Los Angeles, CA

Full-time

Onsite

Senior Level

$106K/yr - $274K/yr

5+ years exp

TikTok is the leading destination for short-form mobile video, and they are seeking a Methodology Research & Strategy Operations Manager to support the growth of TikTok Shop's e-commerce business in the US. The role involves developing operating methodologies, evaluating merchant performance, and providing strategic insights to enhance operational efficiency.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Develop general merchant operation methodologies and industry-specific operating solutions for TikTok Shop US, based on data analysis, merchant research, and in-depth case studies

Evaluate merchant operating performance across different growth stages, identify key drivers and bottlenecks, and distill scalable e-commerce operating methodologies to guide merchants toward measurable business results

Lead deep-dive research on key strategic topics, including creator collaboration models, merchant self-produced content, and search, recommendation, and marketplace operations

Define core operating metrics and evaluation frameworks to support methodology development and continuous iteration

Synthesize research findings into structured strategy frameworks and methodologies, and support cross-functional teams with analytical insights and strategic guidance

Qualification

Research-driven rolesData analysisE-commerce methodologiesBusiness analyticsCross-functional collaborationAnalytical skillsStrategic perspectiveOwnership

Required

Bachelor's degree in Business, Economics, Marketing, Data Science, or a related field

5+ years of experience in research-driven roles within content-driven e-commerce, including strategy research, central strategy teams, business analytics, or roles focused on scaling operating models through data and insights

Preferred

Strong research, analytical, and abstraction capabilities, with the ability to identify merchant operating patterns, uncover underlying drivers of performance, and synthesize insights into structured, scalable methodologies; deep understanding of the e-commerce value chain

Excellent cross-functional collaboration and influence skills, with a strong sense of ownership and strategic perspective; ability to work closely with product, marketing, and industry operations teams to translate research insights into frameworks, tools, and scalable solutions

Benefits

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (814)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)