Enterprise Engineering Inc. (EEI) ยท 3 hours ago
IT Operations and Cloud Infrastructure Head
New York, NY
Full-time
Hybrid
Director/ExecutiveEnterprise Engineering Inc. (EEI) is seeking an Infrastructure & Operations Manager with strong AWS competencies. This strategic role involves leading the infrastructure team, managing IT operations, and ensuring reliable 24x7 operations for their financial data-sharing and wealth platform.
Information TechnologySoftware
Responsibilities
Lead the Infrastructure team and operations to align with company KPIs
Assess the IT infrastructure and operations organization (people, process, and technology) to identify bottlenecks and implement solutions to ensure reliable operations
Partner with InfoSec to deliver on key information security and IT risk related initiatives. Furthermore, ensure compliance to patching and vulnerability policies established within the organization
Manage third party vendor relationships and hold them accountable for delivery of outsourced functions, specifically, Network Operations
Develop and implement a robust Disaster Recovery strategy for critical systems and infrastructure
Assess single points of failure in infrastructure and recommend actions as appropriate
Oversee the monitoring, maintenance, upgrade, and administration of all IT systems, to include applications, servers, storage, databases, desktops/laptops, and mobile devices
Ensure service and operating levels meet company objectives and customer needs
Design, implement, deploy, and manage systems/applications monitoring processes and tools to proactively identify and resolve problems within the company computing environment
Establish standardized processes and key operational metrics based upon ITIL to effectively manage the performance of the Operations organization. This includes availability and performance of applications and servers, service desk ticket management, hardware, lifecycle management, license etc
Qualification
Required
Strategic thinker who can align company around structure vision in line with business objectives
Lead the Infrastructure team and operations to align with company KPIs
Assess the IT infrastructure and operations organization (people, process, and technology) to identify bottlenecks and implement solutions to ensure reliable operations
Partner with InfoSec to deliver on key information security and IT risk related initiatives. Furthermore, ensure compliance to patching and vulnerability policies established within the organization
Manage third party vendor relationships and hold them accountable for delivery of outsourced functions, specifically, Network Operations
Develop and implement a robust Disaster Recovery strategy for critical systems and infrastructure
Assess single points of failure in infrastructure and recommend actions as appropriate
Oversee the monitoring, maintenance, upgrade, and administration of all IT systems, to include applications, servers, storage, databases, desktops/laptops, and mobile devices
Ensure service and operating levels meet company objectives and customer needs
Design, implement, deploy, and manage systems/applications monitoring processes and tools to proactively identify and resolve problems within the company computing environment
Establish standardized processes and key operational metrics based upon ITIL to effectively manage the performance of the Operations organization. This includes availability and performance of applications and servers, service desk ticket management, hardware, lifecycle management, license etc
Proven experience in IT infrastructure management in a complex, customer-facing environment with significant reliability and uptime requirements
Seasoned team leader or manager with experience inspiring collaborative team environments, overseeing daily operations, and leading team through conflict resolution
Must have cloud experience with AWS/Azure or equivalent
Background in infrastructure architecture, systems administration, network administration and storage administration
Ability to continue to optimize the cost of Cloud based workloads once they are moved to AWS as part of overall infrastructure cost optimization
Possess a deep experience in DevOps with proven results enabling continuous deployment and continuous integration (CI/CD)
Extensive experience with instrumentation, enterprise monitoring and reporting tools
Demonstrates the business and financial acumen necessary to develop and present data-based ideas and solutions in a clear, concise, organized manner
Experience managing IP based networks, WAN technologies, virtual server technologies, cloud, MS Office 365, Kubernetes, Kibana, and Grafana
Knowledgeable across a broad set of infrastructure platforms (commodity hardware and macOS)
Experience leading, directing, and mentoring IT professionals
Solid leadership skills in leading an IT infrastructure and operations organizations towards Cloud-first operations and DevOps mindset
Good organization change management skills and the ability to manage multiple priorities concurrently
Strong analytical capability and excellent verbal and written communication skills
Comfortable working in a collaborative environment that is constantly evolving
Company
Enterprise Engineering Inc. (EEI)
Founded in 1995, Enterprise Engineering, Inc.
Founded in 1995
51-200 employees
H1B Sponsorship
Enterprise Engineering Inc. (EEI) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase