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M&T Bank · 7 hours ago

Manager-LEAF Operations

United States

Full-time

Remote

Mid, Senior Level

$108K/yr - $179K/yr

7+ years exp

M&T Bank is a leading financial institution, and they are seeking a Manager for LEAF Operations to oversee multiple teams within their operations. This role involves driving strategy, ensuring operational excellence, and managing relationships with dealers to support sales volumes.

Financial Services

H1B Sponsor Likely

Responsibilities

Oversee, train, and evaluate teams responsible for reconciling and resolving all customer requests, inquiries, and discrepancies as they arise, including issues related to the portfolio serviced by, and for, third-party lenders

Implement procedures to ensure the customer and/or vendor program is receiving the best possible service

Develop innovative initiatives to enhance internal efficiency and effectiveness; establish departmental goals, objectives, policies, and operating procedures and foster, through mentoring and leadership, critical and independent thinking skills and behaviors in staff to ensure their potential is maximized and utilized as a resource pool for other areas of the organization

Serve as escalation point for management to resolve issues; provide advice and guidance to staff members on all aspects of team management pre- and post-booking

Manage preparation of amendment, modification, assignment, and assumption agreements including UCC (Uniform Commercial Code) amendments and partial releases, as well as related changes to the system

Monitor skill development of team members, set department goals and objectives, measure, and incent accordingly

Approve funding on all transactions within assigned authority; review and approve departmental work to ensure compliance with credit approval and loan closing conditions

Execute loans, leases, assignments and/or related documentation on behalf of the organization

Utilize understanding of requirements to purchase third-party paper as needed

Develop and maintain relationships with sales and management as required to promote lease products to vendors and end users

Provide support for projects identified by upper management

Evaluate procedures and policies on a regular basis and drive changes to increase operational efficiency, maximize resources, and minimize expenditures

Act on behalf of assigned managers as required by absence

Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations

Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management

Promote an environment that supports belonging and reflects the M&T Bank brand

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Complete other related duties as assigned

Qualification

Leasing industry knowledgeManagerial experienceCustomer service skillsCommunication skillsOrganizational skillsPrioritization skillsTechnical proficiencyInterpersonal skillsMotivational skills

Required

Bachelor's degree and a minimum of 7 years' related experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' related experience

Minimum of 2 years' managerial, supervisory, and/or work leadership experience

Strong knowledge of the leasing industry including concepts, contract types, and terminology

Excellent verbal and written communication skills

Strong customer service skills

Strong motivational skills

Strong interpersonal skills

Proficiency with personal computers as well as pertinent word processing, spreadsheet, and industry-specific software

Strong organizational skills

Strong prioritization skills

Strong ability to inform, educate, and influence employees to support corporate goals and objectives

Preferred

Minimum of 4 years' managerial experience

Experience managing large and complex teams

Prior leadership experience at a customer-centered organization

Company

M&T Bank

Glassdoor3.6

Great companies have an enduring sense of purpose.

Founded in 1856

Buffalo, New York, US

10001+ employees

http://www.mtb.com

H1B Sponsorship

M&T Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (90)

2024 (116)

2023 (84)

2022 (103)

2021 (42)