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Integrity · 5 hours ago

Compliance Director

Dallas, TX

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Integrity is a leading independent distributor of life, health and wealth insurance products. The Compliance Director will ensure that all insurance marketing and sales activities comply with federal and state regulations, and will be responsible for the day-to-day compliance operations, including agent training and auditing.

AdvertisingDigital MarketingInsuranceMarketing

Responsibilities

Proactively monitor and report on the compliance activities of downline agents, including sales practices, event compliance, lead and referral generation, call monitoring, and other oversight activities as required

Provide compliance updates to downline agents related to regulatory or carrier guidance and/or changes

Support agents/agencies with compliance review of communications materials

Collaborate with insurance carriers for successful agent complaint tracking, agent coaching, audits, HIPAA risk assessments, and corrective action plans

Participate in monthly carrier compliance calls and provide reports on compliance monitoring activities and metrics

In conjunction with Integrity Compliance, review marketing and communications materials for compliance, including consumer-facing and agent-facing materials

Submit required marketing materials to carriers for approval

File required marketing materials to the CMS Health Plan Management System (HPMS) and ensure adherence to filing and usage rules

In conjunction with Integrity, ensure compliance at all Copeland offices including the completion of required training, policy management, adherence to Do Not Call registries, OIG/SAM exclusion screenings, issue reporting, and other tasks as required

In conjunction with Integrity Legal, manage Business Associate Agreements (BAA) with applicable vendors

Attendance at virtual Integrity Health and Life Council meetings

Participation in and completion of annual Compliance Officer summit and annual Spring Training

Work within the Integrity governance, risk, and compliance (GRC) platform to complete various privacy and IT risk assessments and related risk mitigation plans

Stay advised regarding relevant regulatory updates

Collaborate with Integrity ERM team to mitigate risks for Copeland Insurance Group

Collaborate effectively with management of Copeland, Integrity Health and Life segments, and other Integrity business unit compliance officers for assigned compliance initiatives and to achieve strategic objectives

Travel monthly to Copeland offices for onsite compliance reviews

Qualification

CMS guidelines knowledgeMedicare compliance experienceAgent compliance managementRegulatory audits experienceCompliance tracking technologyProfessional certificationsCommunication skillsTime managementAttention to detail

Required

Thorough understanding of CMS guidelines and regulatory requirements for the sales and marketing of Medicare Advantage, Part D, MedSupp, ACA, End of Life plans, and other ancillary products

Proven record of managing agent compliance, marketing reviews, and regulatory audits

Ability to assess agent behavior and audit findings for compliance risks

Strong written and verbal communication skills to train agents, report findings, and collaborate across departments and with carrier partners with the highest standards of professionalism and integrity

Comfortable using technology platforms for compliance tracking, audit tools, and CMS submissions

Ability to establish productive, trusting working relationships with individuals and teams both inside and outside the organization

Excellent time management, records management, and attention to detail

Minimum of 5 years of experience in Medicare compliance, preferably within a field marketing organization

Preferred

Bachelor's business degree in a related field preferred

Professional certifications such as CHC (Certified Healthcare Compliance), PMP (Project Management Professional) or similar are highly desirable

Benefits

Competitive compensation package

Benefits that make work more fun and give you and your family peace of mind

Company

Integrity

Integrity is a leader in providing holistic life, health and wealth planning and solutions designed to help Americans prepare for the good days ahead.

Founded in 2006

Dallas, Texas, USA

5001-10000 employees