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Dartmouth Health · 5 hours ago

Senior Clinical Secretary - Pain and Spine Center, Hybrid

Lebanon, NH

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Dartmouth Health is seeking a Senior Clinical Secretary for their Pain and Spine Center. This hybrid role involves providing administrative support, scheduling patients, managing calendars, and coordinating various tasks to ensure smooth operations within the clinic.

Health CareHospitalMedical

Responsibilities

Performs a variety of independent administrative support in addition to a wide range of customer service-related duties

Schedules patients, manages multiple calendars, schedules surgical/infusion procedures

Designs, analyzes and coordinates master and other schedules

May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc

Answers telephone, screens and directs calls, gives directions, and takes messages

Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling

Designs, analyzes, and coordinates master and other schedules

Maintains, tracks, and sends charts

May provide scribing and other administrative support to clinical staff

Types letters, memoranda, manuscripts, grants, etc

Composes and edits correspondence

Creates forms and spreadsheets, tables, charts, databases and slides

Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers

Completes and processes a variety of reports, forms, reimbursements, etc

Obtains authorizations and pre-certifications

Conducts on the job training for new staff members and gives input into performance appraisals

Directs the work of other employees, work study students, floats, temps, volunteers and others

Creates agendas and takes minutes for meetings

Coordinates conferences/meetings and make travel arrangements

Performs budget tracking and record keeping procedures

Addresses billing concerns, and solves patient billing issues

Maintains account/fund bookkeeping, and provides input into budget preparation

Maintains petty cash, collects money from patients, and performs balancing and cash-out functions

Reviews billing sheets

Prepares grants and negotiates outside contracts

Performs other duties as required or assigned

Qualification

Administrative support experienceMedical terminology knowledgePC software proficiencyCustomer service skillsBudget trackingRecord keepingCommunication skillsInterpersonal skills