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IPTA · 2 weeks ago

Systems Administrator (Waterfront Field Support)

Portsmouth, VA

Full-time

Onsite

Senior Level

5+ years exp

IPTA is a company focused on providing technical solutions to meet customer needs. They are seeking a Systems Administrator to support the Waterfront Field Support Team in managing IT resources, troubleshooting technical issues, and ensuring compliance with security standards.

Information Technology

Senior Management

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide supplemental System Administration support to assist the Government-staffed Waterfront Field Support Team in managing IT hardware and software resources at NNSY and satellite locations

A subset of the contractor's technicians will work shifts to cover 24/7 Waterfront Field Support operations

Perform hands-on maintenance, installation, relocation, and removal of endpoint devices

Transport IT hardware to/from customer locations as required

Provide support for moves, adds, and changes

Troubleshoot and resolve technical issues with endpoint systems on secure/legacy networks (e.g., SYLAN/SECNET)

Provide software administration and technical support for both Commercial-Off-The-Shelf (COTS) and Government-Off-The-Shelf (GOTS) software

Support the implementation and configuration of operating systems on PCs, mobile clients (e.g., tablets), and Platform IT (PIT) systems

Perform complex software troubleshooting on client systems

Resolve issues involving Industrial Plant Equipment (IPE) software used with lathes, saws, calibration and laboratory equipment, and other industrial tools

Install, configure, and maintain systems on wired, wireless, secure, and legacy networks

Ensure all systems remain patched and compliant with Department of Defense (DoD) and Navy security standards

Deliver technical support at both NNSY and remote locations. Services include: System patching and firmware updates, Application and hardware configuration, Performance tuning, security hardening, and system backup

Test and validate all proposed procedures, patches, and firmware updates

Ensure compatibility with existing applications and compliance with DoD mandates

Prepare detailed installation and maintenance documentation to guide other technicians

Update Standard Operating Procedures (SOPs) annually or as tasked to ensure accuracy and relevance

Implement and manage patch cycles

Maintain system security posture through compliance with the Information Assurance Vulnerability Management (IAVM) program and applicable directives

Maintain a complete and up-to-date inventory of installed systems, devices, and applications

Track asset location and status for all deployed IT hardware and software

Qualification

System AdministrationTechnical SupportSecurity ComplianceIAT Level II CertificationSoftware TroubleshootingSelf-directedProblem SolvingContinuous Learning