CWTSatoTravel · 2 weeks ago
Defense and Government Travel Consultant II (experienced) VIRTUAL
United States
Full-time
Remote
Mid Level
$47K/yr - $55K/yr
3+ years expCWTSatoTravel is a global leader in travel management services specializing in defense and government travel. The role of a Defense and Government Travel Consultant II involves providing exceptional customer service to defense and government travelers, ensuring a seamless travel experience from booking to post-trip support.
Travel
No H1B
U.S. Citizen Only
Responsibilities
Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares
Make changes or solve any issues that might occur during or before the travel
Assignments include both routine and non-routine work
Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
Qualification
Required
3 or more years experience working as a Travel Consultant (or 5 years in other customer service industry)
Advanced knowledge of GDS (Sabre or Amadeus)
A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too
Good verbal and written communication skills
Strong teamwork skills
A positive, 'can do' attitude
Willingness to learn and grow!
CWT accepts Military experience/certifications as a substitute for some requirements
Must be a US Citizen
Subject to a company and government background investigation including a criminal history and credit record review
Required to adhere to all government-required and/or company-mandated information security policies and regulations
Required to take all Information Security and Privacy Act training required by the Government and/or company
Required to safeguard any traveler personal identifiable information (PII) in accordance with applicable information security policies or regulations
Benefits
Hands-on paid training
Competitive compensation — including shift differentials, referral bonuses, and supplier incentives.
3 weeks of vacation
14 days of paid holidays
7 days of sick leave each full year
Both on-site and home-based positions available
Flexible working options: Full-time, part-time, nights and weekends
Medical/dental/vision
Employee discounts and supplier incentives
Employee Assistance Program & Employee Resource Groups
Company
CWTSatoTravel
CWTSatoTravel is a travel & tourism company offering travel management services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
AKIKO MANFREDI
HR Business Partner
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