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Abbott · 17 hours ago

Clinical Sales Manager, CRM - San Antonio or Austin, TX

San Antonio, TX

Full-time

Onsite

Mid, Senior Level

$97K/yr - $195K/yr

7+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Clinical Sales Manager position focuses on driving revenue growth and managing clinical specialists within the Cardiac Rhythm Management division.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

Responsibilities

Partner with Regional Sales Director, Territory Managers, and Sales Representatives to drive revenue growth and market share capture through strong coordination of sales and service efforts across the region

Identify clinical opportunities through analytics, time studies and/or field visits

Address clinical opportunities through coaching or the development and execution of measurable initiatives

Coordinate, develop, and implement strategies to increase service efficiency and optimize clinical headcount utilization. Leverage best practices via network of Clinical Leaders and training

Coordinate, develop, and implement strategies to increase service efficiency

Manage and coach clinical specialists through the utilization of field rides, individual and group meetings and company resources to ensure regional alignment of goals, development of talent and adoption of best practices

Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills and capabilities needed to win in the market

Communicate and drive alignment within CRM at both the Area/Regional level on vision, goals and activities

Adhere to, communicate, and reinforce policies, business conduct and quality standards

Be critical part of a collaborative regional management team to locate, recruit and hire top clinical candidates for open positions. Continually work to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities

Oversee the training and development of the clinical team in implant, service delivery, competitive and product knowledge

Ensure all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed

Coach and advise the clinical team on teamwork, time and task management, and career development

Perform administrative tasks related to management, expense, inventory and communication activities

Qualification

CRM certificationCRM therapy knowledgeBusiness acumenLeadership skillsProject managementOral communicationWritten communicationConflict managementTeamworkTime managementGoal orientation

Required

Bachelor's degree plus 7-9 years of related work experience or an equivalent combination of education and work experience

CRM certification and demonstrated aptitude in CRM therapy knowledge for implants and device support

Demonstrated leadership/credibility with the local team(s)

Strong business acumen and strategic problem-solving skills

Ability to interact effectively with internal and external customers

Ability to manage conflict effectively and effect change

Strong oral and written communication skills

Strong project management experience

Must be energetic, organized, determined and goal oriented

Schedule flexibility for case coverage and client meetings after hours and on weekends

Ability to travel approximately 25-50% of the time, dependent on territory geography

Preferred

Knowledge of local CRM customer base

Benefits

Career development with an international company where you can grow the career you dream of.

Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

An excellent retirement savings plan with a high employer contribution

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.