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Zurich Insurance · 15 hours ago

Auto Claims Specialist II

Schaumburg, IL

Full-time

Hybrid

Mid Level

$59K/yr - $96K/yr

3+ years exp

Zurich North America is a leader in risk management, and they are seeking an Auto Claims Specialist II to manage commercial line auto claims. The selected candidate will handle claims of low to moderate complexity, ensuring adherence to claims-handling protocols while providing customer-focused service.

Financial ServicesInsuranceProductivity Tools

Comp. & Benefits

No H1B

Responsibilities

Manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits

Include auto property damage and injury claims both litigated and non litigated

Uninsured and underinsured motorist claims

Adhere to established claims-handling protocols

Deliver efficient, customer-focused service

Qualification

Claims handling experienceInsurance regulations knowledgeAdjuster licenseMicrosoft Office proficiencyBodily injury claims experienceNegotiation strategiesAnalytical skillsVerbal communication skillsWritten communication skillsProblem-solving skillsTime management skillsTeam collaboration

Required

Bachelor's Degree with 3+ years of experience in Claims or Insurance

Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance

Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance

High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance

Must obtain and maintain required adjuster license(s)

Knowledge of insurance regulations, markets, and products

Proficiency in Microsoft Office

Preferred

3–5 years' experience handling commercial auto litigated claims

Experience managing bodily injury and litigated claims

Familiarity with uninsured and underinsured motorist coverage

Strong verbal and written communication skills

Proven analytical, critical thinking, and problem-solving abilities

Effective time management, prioritization, and multi-tasking skills

Experience working collaboratively within a team and building cross-functional relationships

Proficiency in explaining complex financial and/or actuarial concepts

Ability to assess scope and exposure for moderately complex claims

Understanding of the reserving process for indemnity and expense to analyze potential claim exposure

Skill in developing and executing negotiation strategies for claim resolution

Benefits

Short-term incentive bonus of 10%

Competitive pay

Comprehensive benefits for employees and their families

Company

Zurich Insurance

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Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Founded in 1872

Zürich, Zurich, CHE

10001+ employees