Customer Service Rep - 1st Shift jobs in United States
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GXO Logistics, Inc. · 13 hours ago

Customer Service Rep - 1st Shift

GXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions. As a Customer Service Representative, you will coordinate warehouse duties, assist with inventory management, and fulfill customer orders to support the operational workflow.

LogisticsSupply Chain Management

Responsibilities

Coordinate workload allocation among warehouse workers, material handlers and drivers
Prepare work orders; troubleshoot orders and resolve discrepancies as needed
Assign and release orders sent for loading and unloading
Allocate and research inventory for orders
Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
Maintain and generate required reports
Process, audit and file various documentation

Qualification

Microsoft OfficeWarehouse Management SystemMultitaskingPrioritizationCommunication skills

Required

Proficiency in Microsoft Office
Ability to communicate effectively with carriers, customers, employees and management
Proven ability to multitask and prioritize workload in a fast-paced environment

Preferred

High school diploma or equivalent
Availability to work a flexible schedule when needed
1 year of customer service experience
6 months of experience in a warehouse setting

Benefits

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability

Company

GXO Logistics, Inc.

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Game-changing opportunities for our customers, employees and investors. Advanced automation that achieves logistics at full potential.

Funding

Current Stage
Public Company
Total Funding
$1.68B
2025-11-24Post Ipo Debt· $576.56M
2024-04-25Post Ipo Debt· $1.1B
2021-08-02IPO

Leadership Team

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Malcolm Wilson
Chief Executive Officer
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Nizar Trigui
Chief Technology Officer
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Company data provided by crunchbase