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Whole Foods Market · 8 hours ago

Specialty Order Writer (Beer, Wine, Cheese & Chocolate Buyer / Inventory Replenishment) - Full Time

McKinney, TX

Full-time

Onsite

Entry Level

$15.50/hr - $29.20/hr

1+ years exp

Whole Foods Market is a company that emphasizes quality and service in the retail food industry. The Specialty Order Writer is responsible for ordering, replenishing, and merchandising specialty products while ensuring adherence to company standards and providing excellent customer service.

Consumer GoodsFood and BeverageGroceryOrganic FoodRetail

Responsibilities

Purchases and replenishes Specialty items through proper buying procedures

Ensures orders are timely and accurate to monitor inventory turns

Understands why WFM products are different from conventional stores and explains differences to customers

Achieves and exceeds assigned / established margin and sales targets

Creates effective merchandising displays

Requests and ensures proper signage and pricing

Participates in national, regional and store promotional programs

Samples department products to customers

Oversees customer special order procedure

Processes invoices and returns

Maintains organized and safe back stock area

Analyzes and controls product waste and spoilage

Completes spoilage, sampling, temperature, and sweep worksheets as required

Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously

Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product

Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices

Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards

Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing

Immediately reports safety hazards and violations

Performs other duties as assigned by store, regional, or national leadership

Qualification

Specialty product knowledgeMerchandising skillsCustomer service skillsBasic math skillsComputer proficiencyPassion for natural foodsTeam collaborationTime managementWork ethic

Required

Orders, replenishes, and merchandises Specialty products and participates in regional programs for purchasing and promotions

Performs all functions related to breaking down deliveries and merchandising new products and stocking shelves

Assists Team Leader in organizing and developing promotional displays and maintaining OTS standards

Ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times

Must be prepared and able to perform the duties inherent in other Team Member job descriptions

Strives to support WFM core values and goals, promote national, regional, and store programs and initiatives

Ensures adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department

Purchases and replenishes Specialty items through proper buying procedures

Ensures orders are timely and accurate to monitor inventory turns

Understands why WFM products are different from conventional stores and explains differences to customers

Achieves and exceeds assigned / established margin and sales targets

Creates effective merchandising displays

Requests and ensures proper signage and pricing

Participates in national, regional and store promotional programs

Samples department products to customers

Oversees customer special order procedure

Processes invoices and returns

Maintains organized and safe back stock area

Analyzes and controls product waste and spoilage

Completes spoilage, sampling, temperature, and sweep worksheets as required

Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously

Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product

Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices

Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards

Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing

Immediately reports safety hazards and violations

Performs other duties as assigned by store, regional, or national leadership

Extensive specialty knowledge, including production, distribution, seasonal availability, advances and trends

Familiarity and/or willingness to learn about products, nutritional information and other areas of study

Working knowledge and application of all specialty merchandising expectations

Demonstrates a desire to grow with the Specialty team

Ability to educate team on product knowledge and convey enthusiasm

Strong basic math skills

Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems

Strong to excellent communication skills and willingness to work as part of a team

Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors

Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members

Ability to follow directions and procedures; effective time management and organization skills

Passion for natural foods and the mission of Whole Foods Market

Strong work ethic and ability to work in a fast-paced environment with a sense of urgency

Understanding of and compliance with WFM quality goals

12+ months retail experience

Must be able to lift 50 pounds

In an 8-hour work day: standing/walking 6-8 hours

Hand use: single grasping, fine manipulation, pushing and pulling

Work requires the following motions: bending, twisting, squatting and reaching

Exposure to FDA approved cleaning chemicals

Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit

Ability to work in a wet and cold environment

Ability to work a flexible schedule including nights, weekends, and holidays as needed

Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery

Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years of age or older to serve alcohol