VEG ER for Pets · 9 hours ago
Emergency Veterinary Assistant Shift Lead - Charlotte, NC
Charlotte, North Carolina, United States
Full-time
Onsite
Entry, Mid Level
1+ years expVeterinary Emergency Group (VEG) is dedicated to transforming the emergency experience for pets and their owners. They are seeking an Emergency Veterinary Assistant Shift Lead to manage daily workflows, ensure top-tier patient care, and support the veterinary team in a fast-paced environment.
Customer ServiceEmergency MedicineHealth CarePetVeterinary
Responsibilities
Keep a clear pulse on patient status, team bandwidth, and shift-wide needs
Manage daily workflow and help the team pivot when the unexpected hits
Ensure shift roles are assigned and adapted as needed, with clarity and care
Jump in on the floor when help is needed—no task is too small
Coordinate breaks, assist with conflict resolution, and model calm under pressure
Lead shift transitions, team huddles, and start/end-of-day wrap-ups
Communicate clearly, direct questions appropriately, and elevate key issues
Help the team turn downtime into learning time—or just a moment to breathe
Flag incidents or notable events with a mindset of transparency and growth
Work with hospital leadership on coverage, call-outs, and ongoing coaching
Qualification
Required
Credentialed Veterinary Technician (CVT, RVT, LVT, LVMT) or enrolled in the VEG Credentialing Support Program preferred
1+ years of experience in a veterinary technician or assistant role; experience in emergency or specialty medicine preferred
Strong grasp of clinical workflow and team dynamics
Confidence in navigating floor operations while guiding others with empathy
Excellent communication and conflict resolution skills
Flexibility and a willingness to step in wherever needed
Leadership instincts, an ownership mindset, and a desire to grow professionally
Basic computer skills, comprehension of practice management software and electronic medical record keeping
Excellent communicator when collaborating with pet parents and your team
Fine motor skills for handling patients and medical equipment
Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
Must be willing to work in a noisy environment with strong or unpleasant odors
Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
Work well in a fast-paced environment with people from all backgrounds and different personality types
Benefits
Competitive compensation, including base and 401K match
Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
Clinical student loan repayment so you don’t need to worry about your student debt
Paid parental leave; up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
Flexible work schedules to support your life outside of work
Generous employee referral program, so our awesome people can bring in more awesome people
And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry
Company
VEG ER for Pets
In 2014, VEG was born with a mission to help people and their pets when they need it most.
1001-5000 employees
H1B Sponsorship
VEG ER for Pets has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2023 (3)
Funding
Current Stage
Late StageTotal Funding
$100M2021-09-22Series C· $100M
Leadership Team
Anna Foster, DVM
Chief of Staff to the CEO
David Bessler
Founder, CEO
Recent News
Seattle TechFlash
2025-11-06
Company data provided by crunchbase