Part Time Customer Service Representative jobs in United States
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Transdev North America ยท 10 hours ago

Part Time Customer Service Representative

Transdev North America is a leader in mobility solutions, operating transportation systems across the U.S. They are seeking part-time Customer Service Representatives to act as a liaison for internal and external customers. The role involves responding to inquiries, understanding policies, and documenting trip details.

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Responsibilities

Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor
Comprehensive understanding of policies and procedures
Meet or exceed established performance requirements
Document trip authorizations and details including transportation type, pickup times, appointment times and addresses
Other duties as required

Qualification

Customer service skillsComputer literateTelephone operationFlexible work scheduleHigh School Diploma

Required

High School Diploma, GED or equivalent
Computer literate
Excellent customer service skills
Ability to operate standard telephone system
Must be able to work shifts or flexible work schedules as needed
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
Successfully pass a pre-employment drug screen

Benefits

Paid Training provided
Work from home will take place after a week and a half in the office

Company

Transdev North America

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Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, shuttle.

Funding

Current Stage
Late Stage

Leadership Team

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Laura Hendricks
Chief Executive Officer
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Fred Craig, Jr. PE
Chief Operating Officer Transdev Rail Inc.
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Company data provided by crunchbase