Transdev North America ยท 7 hours ago
Part Time Customer Service Representative
Transdev North America is a leader in mobility solutions, operating transportation systems across the U.S. They are seeking part-time Customer Service Representatives to act as a liaison for internal and external customers. The role involves responding to inquiries, understanding policies, and documenting trip details.
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Responsibilities
Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor
Comprehensive understanding of policies and procedures
Meet or exceed established performance requirements
Document trip authorizations and details including transportation type, pickup times, appointment times and addresses
Other duties as required
Qualification
Required
High School Diploma, GED or equivalent
Computer literate
Excellent customer service skills
Ability to operate standard telephone system
Must be able to work shifts or flexible work schedules as needed
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
Successfully pass a pre-employment drug screen
Benefits
Paid Training provided
Work from home will take place after a week and a half in the office
Company
Transdev North America
Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, shuttle.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-17
Transdev North America
2025-06-24
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