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BRS · 15 hours ago

Program Manager-Technical Solutions

Peachtree Corners, GA

Full-time

Hybrid

Senior Level

5+ years exp

BRS is seeking an experienced Program Manager to join their Solutions Operations Center (SOC), who excels in technical design and program leadership. The Program Manager will oversee the design and development of integrated technical solutions, mentor Technical Solutions Specialists, and ensure that program deliverables align with organizational goals.

AdviceBusiness DevelopmentManagement Consulting

Responsibilities

Provide program level oversight across multiple projects, ensuring objectives, timelines, and deliverables are met, and mentor Technical Solutions Specialists in the execution of their assigned duties

Supervise, mentor, and provide performance feedback to Technical Solutions Specialists and related staff

Conduct site visits and attend pre-bid meetings to gather requirements

Conduct blueprint take offs and produce structured labor hour and direct material cost estimates

Design and document solutions, including submittal packages (rack elevations, device locations, pathways, cut-sheets)

Develop and validate solution cost models and resource assessments, including labor hour modeling and direct material cost inputs, to support proposal development, program planning, and change order activities

Provide end-of-project closeout documentation (as-builts, test results, schedules)

Collaborate with sales teams to align technical solutions with client needs

Support field teams with technical guidance and troubleshooting

Coordinate with vendors and subcontractors to obtain cost data for services in support of proposal development

Serve as the escalation point for technical and operational issues across the program

Ensure compliance with industry standards, company policies, and customer requirements

Perform additional responsibilities and tasks as directed by the SOC Manager to support overall program objectives

Qualification

IP-based video systemsVideo management softwareSecurity systems designCost estimationTelecommunications knowledgeMS Office proficiencyProject managementCustomer serviceCommunication skillsOrganizational skillsLeadership skillsCollaboration

Required

Proficiency in MS Word, Excel, Project, Visio, and Outlook

Ability to read and interpret blueprints, specifications, and technical drawings

Skilled in blueprint measurement tools (scale ruler, digital plan measure)

Strong organizational skills with the ability to manage multiple projects in a fast-paced environment

Excellent written and verbal communication skills

Knowledge of telecommunications and security installation methods

Minimum of 5 - 7 years of relevant experience in security systems fieldwork, systems design, and developing labor hour and direct material cost estimates, as well as program or project management

Degree or equivalent technical/business experience

Experience supervising technical teams or managing programs