Encore Fire Protection · 9 hours ago
Service Inside Sales
Concord, NH
Full-time
Hybrid
New Grad, Entry LevelEncore Fire Protection is an industry-leading, full-service fire protection company serving the Northeast. The role is ideal for a driven sales professional who thrives on building customer relationships and closing service contracts, focusing on customer advocacy and effective communication.
Construction
Responsibilities
Work with customers to build long-standing relationships
Collaborate with other departments, such as Operations, to ensure the customer receives our unique service experience
Be the customer’s advocate and main point of contact—directing them to the right team members when needed
Review past inspection reports to identify service needs and build accurate quotes
Perform administrative duties such as preparing proposals, sending contract renewals, and completing required forms
Qualification
Required
Some formal sales experience is required—experience selling a service (vs. a product) is a plus
You must be eager to learn Fire Protection Systems—we'll train you, but you need to be committed to the learning curve
Strong computer skills are a must—proficiency in Microsoft Outlook, Word, and Excel is required
You must be a people person—building strong customer relationships is at the core of this role
Experience in sales support, customer service, or administration
Proficiency in CRM software, MS Office Suite (Excel, Word, PowerPoint)
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Ability to work independently and collaboratively with a team
Preferred
Bachelor's degree in business, marketing, or a related field
Familiarity with Hubspot, and/or ServiceTrade is a plus (but not required)
Benefits
Participation in Fidelity 401(K) that includes employer match
Medical, Dental, and Vision benefits through Blue Cross Blue Shield
Company-paid life insurance policy of $50,000
Company
Encore Fire Protection
Any fire protection system is only as good as your last inspection.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-02-06Acquired
Leadership Team
Jeremy O'Connor
CEO
Steve Walsh
Chief Financial Officer
Recent News
Morningstar.com
2025-05-05
Private Equity Wire
2025-03-15
Company data provided by crunchbase