Global Payments Inc. · 4 hours ago
Sales Development Rep
Charlotte, NC
Full-time
Onsite
Entry, Mid Level
1+ years expGlobal Payments Inc. is a company focused on enterprise-level payment solutions. They are seeking a Sales Development Representative to proactively generate pipeline and engage prospects in various verticals, while collaborating with Enterprise Account Executives and Marketing to drive targeted strategies.
AppsBankingCreditEnterpriseFinanceFinancial ServicesPayments
Responsibilities
Proactively identify, research, and engage enterprise-level prospects across QSR, Fast Casual, Sports & Entertainment, and Food Service Management verticals
Conduct outbound outreach via email, phone, LinkedIn, and event-driven campaigns to build awareness and interest in our platform
Execute highly personalized outreach that demonstrates understanding of industry operational challenges (speed of service, labor constraints, order accuracy, kitchen throughput, multi-location management, integration complexity)
Manage inbound leads from marketing campaigns and qualify prospects through discovery conversations
Conduct initial qualification calls focused on uncovering operational, technical, and strategic needs
Identify pain points related to POS modernization, digital transformation, menu management, kitchen operations, data visibility, and multi-location control
Assess readiness, decision makers, buying processes, timeline, and budget alignment using MEDDICC or similar methodologies
Set high-quality meetings and product demonstrations for Enterprise Account Executives
Partner closely with Enterprise AEs to execute targeted account strategies and support multi-threaded engagement
Work with Marketing to shape messaging, industry-specific campaigns, and event follow-up workflows
Provide real-time feedback on prospect objections, market trends, and competitive intelligence
Maintain precise CRM hygiene (Salesforce or similar)
Utilize sales engagement and data tools (Outreach, Apollo, ZoomInfo, LinkedIn Sales Navigator) to maximize contact velocity and personalization
Track activity metrics, pipeline creation, conversion rates, and account-based campaign performance
Qualification
Required
1–3+ years of SDR/BDR experience, preferably in SaaS, enterprise technology, or restaurant/hospitality tech
Strong understanding of enterprise buying cycles and multi-stakeholder environments
Exceptional verbal, written, and presentation communication skills
Ability to conduct structured discovery and articulate value around operational efficiencies, digital transformation, and guest experience
Comfortable working in long sales cycles (12–24 months) and contributing to account-based strategies
Highly organized, self-driven, and able to manage high-volume prospecting while maintaining quality
Preferred
Experience prospecting into QSR, Fast Casual, or enterprise restaurant brands OR Sports & Entertainment or Food Service Management (B&I, Healthcare, Higher Ed)
Knowledge of POS systems, digital menu technology, kitchen automation tools, or similar operational technology platforms
Familiarity with MEDDICC, Challenger, or value-based selling principles
Company
Global Payments Inc.
Global Payments (NYSE: GPN) is a leading payment technology and software company that powers commerce for businesses of all sizes worldwide.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-02-20Post Ipo Debt· $1.75B
2001-01-26IPO
Leadership Team
Robert Cortopassi
President and COO
Emily J. Edmonds
Vice President, External Communications
Recent News
2026-01-22
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